Istana Hotels

"Great location, staff were helpful and had good customer service. Soundproofing was a not very good though with music coming from the opposite side pub. Overall, still good "

"The Grand Margherita Hotal is excellent. Amazing service and location. Reccomend."

"Excellent hotel and amenities. Within walking distance of Waterfront and close to many restaurants. Room was amazing with river view and service excellent - loved the WhatsApp Magic service."

"Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen."

"Clean and excellent location near mall and wonderful customer service."

"Excellent staff location and environment."

"Staff and room is clean. Just the aircond fan is too loud."

"The location of the hotel and the size of the hotel room is good, but the actual room was in an ok condition, could be better, but I know they reason for the non-maintenance, but the problem is that the bathroom smelled of cigarette smoke even though it was a non smoking room. The staff at reception was pretty nice, but when I called ahead a couple times before my stay, they were rather rude. The amenities were basic and usable. Overall, I just hope they sort out their hotel politics soon because it's such a shame to see a famous and grand hotel get reduced to that state."

"I loved the Leonora room. It was spacious, clean and well laid out. The staff and service was impeccable. The breakfast was ample and delicious. "