The location was nice and walkable to many shopping and restaurants in the area. The hotel was modern and with good amenities. The room was small but comfortable. The staff were courteous. The hotel is on a busy highway and across from a shopping mall with a bright billboard, so the street noise and flashing lights were a bit annoying.
If it weren't for the room service, I would have given a higher rating. But I was disappointed with the room cleaning service. Each day, there was something missing in the room. We were two staying in room, and they would leave one set of towels. They never replaced the tea/coffee in the room while there was a sign indicating they will do so once a day. The coffee cups they put in the room were so flimsy, they buckled under the hot water and were not usable, and they never replaced them in following days. They never took out the glasses used in the room and replaced with clean ones. Every day, I had to go to front desk to replenish the missing items. THey did so promptly, but had to be reminded. One day, they even took away the soap in the sink, and never put a new one, leaving us without a bar to wash our hands, until we had to ask for one.
Overall, our stay was comfortable with few disappointments that were remedied.