Milan Hotel Guide - IRCCS Istituto Ortopedico Galeazzi hotels in Milan, Italy.

"The front desk staff were excellent- arranged for us to move rooms when we had some issues. New room was excellent, and the cleaning staff go above and beyond. I left my makeup on the counter as was rushing out the door, and came back to find they had tidied it up for me. Definitely not expected, but really appreciated. "

"the room was very nice and the bed comfortable and super spacious. i really liked it. the staff was great, super nice and helpful. break"

"Nice pool, easy tram ride to city centre, close to airport express train, staff very informative"

"It's a clean, safe, new facility. There is a gatekeeper for the parking lot, so you don't have to worry about your car being broken into. There is a family supermarket next door, ver convenient. The service is average. Breakfast is good."

"Friendly staff, clean and spacious rooms"

"Amazing food, great place to stay. Clean and accommodating!"

"Limited dining options for business travelers, but we made do. The only real challenge I had was the hotel's wifi - it was spotty or none existent in my room. I had to take a photo to prove to my Manager that I couldn't log on to complete tasks. "

"Great"

"First I will say the staff we met were lovely. However very disappointed with our stay, we don’t usually pay extra for a more luxury style hotel with the amenities and standard offered but won’t be staying again. Rooms advertised as sound proof which they are not, we heard everything upstairs, in the hall and even people’s morning alarms which even in a basic hotel room you shouldn’t hear. A private tub was promised which was no where to be seen. We got a room with a ‘private balcony’ the grates between balconies were see through so not private didn’t feel comfortable to open the blinds as would have been seen by others. The room was dirty the sheets had marks on and there was quite a bit of mould in the shower. The a/c unit didn’t work either. Finally as a comment to improve would have liked an extra lock on the door rather than just the key card one as any employee could walk in with swipe access, most hotels have a second lock we can put on for safety. Really disappointed as was looking forward to lots promised, we feel a partial refund or compensation would be fair as this is not up to the standard advertised at all. "