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"Hot tube was good and the staff is really helpful"

"Very family friendly and lots of options for dinner and breakfast. "

"Excellent breakfast and baths. Would come again!"

"Perfect relaxing stay. Staff were exceptionally kind and accommodating. Naia at Mitsuki was very knowledgeable and made each meal a wonderful experience. The clothing and environment was immaculate but welcoming. We would definitely come back. "

"Gorgeous! "

"One of the best hotels I have stayed at in terms of overall experience. I honestly "

"Friendly staff and clean room with comfortable beds. Just a heads up that they will not hold your luggage after check out. "

"This was a midway stop point for us to take a break and recharge. Hyatt Hakone did not disappoint. Felt peaceful and relax. Staff, Food, property was amazing. "

"We had a really fun stay at RakutenSTAY FUJIMITERRACE Hakone Ashinoko! We especially loved the private onsen and the foot bath — it was so relaxing. The views were amazing, with Lake Ashi, Mt. Fuji, and the torii gate all visible nearby. The location was great, very close to the pirate ship cruise on Lake Ashi and the torii gate at Hakone Shrine. There was also a 7-Eleven, restaurants, and a bakery within a short walk, which made things really convenient. The property is an unmanned facility, but the check-in process was easy and we didn’t have any problems. It is a bit far from the train station and requires taking a bus, but it worked well for us since we were driving from Tokyo. Overall, we had a wonderful and relaxing stay and would definitely recommend it to anyone visiting Hakone!"