Iwanai Hotels

"Super clean room, view of the ski slope, extremely friendly staff, amazing breakfast. I cannot say enough good things. We will definitely be back!"

"Incredible corner room. Clean. Modern. "

"Understaffed. Nearly impossible to get room clean outside of their schedule. I feel bad for their staff. The owner needs to step up and hire more than 3 cleaners. "

"If you’re a Hilton member, suggest the breakfast for your stay. Definitely worth it! Love this place, everyone was so kind and wonderful. Although I visited in early April, it was quiet which was nice. The shuttle service is a bonus. It will take you to Grand Hirafu welcome center if your vibe is more happy-go-lucky. Hehehe. Thank you to the Hilton Niseko staff for the experience. Can’t wait to come back with more powder. "

"Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying. "

"Kitchen had all that is required to cook a proper meal"

"This hotel is such a wonderful gem. Staff are super nice, rooms are very well-equipped, and the amenities are hands down the best. We booked a room with a private onsen which I highly highly recommend. It was so incredible after snowboarding all day and getting to relax in your own private onsen that has a view of the mountain. So beautiful. They have a locker room to store all your gear on the base floor that goes right out to the chairlift. So convenient. It's also in a great location, super close to restaurants and Ace Gondola. They gave us a bottle of champagne for our Anniversary which was so sweet. I guess other people say it seems old but I think it's super charming. I wouldn't stay anywhere else."

"I stayed here for a trip to Niseko, which is about a 30-minute drive away. The hotel has some wonderful highlights, but also a few downsides to consider. The Highlights: • Stunning Views: The breakfast was a highlight! The restaurant overlooks a snowy landscape that looks like something straight out of a fairytale. The breakfast selection was also quite good. • Great Amenities: They offer lovely extras like complimentary soda, tea, and ice pops. There’s also a microwave available, which was very convenient for heating up quick meals after a tiring day of skiing. • Atmosphere: I really enjoyed the live music performances held in the lobby every evening—it added a very nice touch to the stay. • Parking: Free parking is available right across from the lobby, though you'll need to find your own spot. The Downsides: • Onsen & Cleanliness: While they have an onsen, the washing area was not very clean, and the space felt a bit cramped. It also tended to get quite loud inside. • Room Condition: I stayed in a Japanese-style room, which was very spacious, but unfortunately, it felt a bit dated and not as clean as I would have liked. Overall, the scenery and free perks are fantastic, but the cleanliness in the common areas and rooms could definitely be improved."

"Staff was very nice, overall amenities were very good (nice gym etc). Very clean with regular upkeep, accessible laundry and common rooms on every floor. Shuttle every 20 mins to base of the lifts. Excellent value-Highly recommend!"