Ixtapa Hotel Guide - Hotels with Spa in Ixtapa, Guerrero

"All great as usual. Victor pool waiter at the pool great. Victor and Arturo life guards great. Sergio at the beach great and Margarito great. "

"Bueno"

"This is one of my favourite lodgings. What makes this property unique is the staff, from service in recreational areas, cleaning, entertainment and restaurant service, everyone is eager to help guests. The place is clean y well kept, although facilites are older. Beach access is great, and there is also accessibility to walk to Playa Linda and visit Ixtapa Island. Amazing place and looking forward to my next stay!"

"Muy bien "

"All was excelent. Just little inconvinients en elevator"

"The hotel overall was okay. The food and drinks were okay as well nothing special. We arrived around 5pm and could not find food because the restaurants were closed and wouldn’t be open till dinner so the only thing that was left was the lunch buffet by the pool. Stale fries and only 3 hamburgers left. We were a group of 12 and the employees seemed annoyed that we were such a big group. It’s also a very small seating area so we had to stand while we ate because we were not allowed to take our food to the lounge chairs next to the pool. This was the first hotel that I’ve stayed at where you can’t order food while hanging out at the lounge chairs."

"Excellent stay at Sunscape Dorado Pacífico Ixtapa! The facilities were very well maintained, the service was outstanding, the food was good, and the shows were enjoyable. The weather was beautiful, and the spa massages were excellent. I would especially like to recognize Emanuel, Luis, and Saúl, who provided exceptional service as waiters—always attentive, friendly, and professional. As feedback, I would suggest improving safety in the pool area with the water slides. The landing zone should have floating barriers or buoys, as people coming down the slides can accidentally hit others swimming below who are unaware. Additionally, on March 25, 2026, around 4:00 pm, at the pool with the two slides, I witnessed a concerning situation where a young child (around 5 years old) slipped into the pool and struggled while his mother was calling for help. The lifeguard nearby did not react or notice the situation, and the child was ultimately helped by his sibling. I believe lifeguards should be more attentive and proactive in ensuring guest safety. Overall, we had a wonderful experience and truly enjoyed our stay."

"no volvería "

"This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time. "