Tokyo Hotel Guide - JR-East Shiki Theatre HARU / AKI hotels in Tokyo, Japan.

"The room was spotless and the staff was so friendly."

"Rude staff. Manager wouldn’t extend check out time even an extra hour to accommodate our late flight out of Tokyo. Bar staff took 20 minutes to take a drink order. Not sure how this hotel got a five star rating, more like 3 star."

"Great location and lovely staff"

"Such a pleasant stay. 6 nights never a dull moment in this hotel, from the minute walking in you feel the warms and atmosphere of a true 5 star hotel. Highly recommended. "

"The rooms were clean, the staff was friendly. Would recommend this hotel."

"Great location, beautiful view of Tokyo Bay, loved the breakfast and overall service "

"Our stay was excellent! We would definitely chose this hotel to stay again."

"Staff was extremely accommodating, hotel was in a great spot and the beds were "

"Service, location and reasonable pricing!!! Great staff too !"

"Room was good, self contained apartment. Perfect for solo traveler. Location was great, close to JR line and subway. Easy access to everywhere in Tokyo"

"This place is gorgeous!"

"While it was a bit hard to try and find places for our large suitcases in the room, our stay was absolutely fantastic. The rooms were clean, updated, had all the amenities you need, and the toilets were out of this world. The staff was very friendly and helped us with whatever we needed."

"Fantastic hotel. Great location, really comfy bed. Lovely staff - would definitely stay here again and recommend to everyone. "

"Location is good, staff is nice! Live this hotel brand!"

"Room was clean, staff was nice and the bonus was the large space and washer/dryer. "

"Great staff, great room, all you could want from a 5 star hotel."

"Good location, clean rooms with nice amenities."

"Great location "

"Great place"

"Good location, great staff services and convenience. "