Jack Laugher Leisure And Wellness Centre

The staff were lovely very helpful Room service was very good food was lovely But we were next to a fire door and it keeps on banging every time people walk through and very squeaky floor boads It was very clean but dated

It was all good except the wifi did not work at all during my stay and the staff has nothing to offer as a back up. Not really ok in this day and age. In all other respects all the staff were very friendly and helpful The hotel is clean and modern and the pool area is lovely. Maybe just think about replacing the outside signage with the name of the hotel on it and give that area a coat of paint. It’s tired and a bit scruffy in comparison to the interiors and it’s the first thing you see on arrival.

Room was ok size, good shower, and comfy bed. Good location from york centre. Parking is limited and very tight.