Jackson Hotel Guide - Casino Hotels in Jackson, California

"Good location on the beach, restaurants and shops were close by. Next to lake cruises and sailing from Ski Run Marina. The beds were very hard and not that comfortable. Complementary coffee/water and fruits/pastries (usually offered in other resort lobby areas like Marriot resorts) were not available for guests using the property game room, pool, and grounds. There was a self serve/self pay snack shop next to the check-in desk. Self parking cost the same as valet parking and was not conveniently located on the property. This made getting personal items from your car or even loading your car very inconvenient. Check out time required everyone to wait for your car to be fetched."

"Overall the hotel was okay, breakfast was good. Bed blanket had spots on it with couple hairs around so that was reason for 4 stars review"

"Check-in was a challenge. Attendant was a very pleasant young lady, but clearly unfamiliar with the job. Long wait to help the two customers ahead of me. Many questions about payment options, rewards programs, handicap rooms, service dog options, etc. Another attendant referenced many times for answers, but did not intervene. It took 20-25 minutes to check-in, only to then discover our keys were not programmed. As if not enough, the Wifi password written on the key folder was not correct. The attendant had a wonderful customer service personality; just needed more training. Breakfast options were very good, and the breakfast staff were very attentive. Kudos to them! Disappointed that when we returned to our room on the final night, our used towels had been collected but were not replaced to clean towels. Criticism aside, we will stay at this property the next time we visit this area."

"Great trip."

"Room was clean, great location, friendly staff. "

"Yes"

"Huge room! Great location and good breakfast"

"Lake views and on the beach."

"Clean room with a nice view of the lake."