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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Hotel in Jackson with free breakfast and seasonal outdoor pool

Choose dates to view prices

SureStay Plus Hotel by Best Western Jackson is in the shopping district, offering a convenient home base. Guests can enjoy free breakfast, WiFi in public areas, a seasonal outdoor pool, and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is €50
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Pillow-top bed
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Pillow-top bed
Sofa bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Music Highway Crossroads - 3 min walk - 0.3 km
  • Union University - 19 min walk - 1.7 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 9.4 km
  • The Ballpark at Jackson - 6 min drive - 10.1 km

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cheddar's Scratch Kitchen - ‬20 min walk
  • ‪Logan's Roadhouse - ‬5 min walk
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in a shopping district
SureStay Plus Hotel by Best Western Jackson provides amenities, such as a free breakfast buffet and a business centre. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • A computer station, a 24-hour front desk and free newspapers
  • A TV in reception, a vending machine and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at SureStay Plus Hotel by Best Western Jackson feature thoughtful touches, such as air conditioning, as well as amenities, such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior
Woodspring Suites Jackson I-40
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Microwave
8.2 out of 10, Very good, 162 reviews
The price is €88
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Does SureStay Plus Hotel by Best Western Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on 30 Dec 2025 start from €49.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Jackson?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Jackson?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Jackson located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 miles (5 km).

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SureStay Plus Hotel by Best Western Jackson Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 204 out of 785 reviews
Rating 8 - Good. 232 out of 785 reviews
Rating 6 - Okay. 155 out of 785 reviews
Rating 4 - Poor. 100 out of 785 reviews
Rating 2 - Terrible. 94 out of 785 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great!
Stayed 1 night in Nov 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay for the money. Nothing fancy but nothing terrible.
Stayed 1 night in Oct 2025

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk and staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind and friendly. Room was clean. I would highly recommend staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Very good place, especially for the price Room was clean, breakfast was pretty good.
Stayed 1 night in Aug 2025

4/10 Poor

Alexis Monique

The room had roaches. I saw two running in my room notified hotel staff the switched my room immediately but still uncomfortable after witnessing it.
Stayed 1 night in Nov 2025

8/10 Good

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 6 nights in Oct 2025

6/10 Okay

Darline

Disliked: Property conditions & facilities
I stayed there with my family for one night. I was ok for a 3 🌟 hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is ok. Air conditioner is noisy.
Stayed 1 night in Sep 2025

8/10 Good

Rodger

Liked: Cleanliness, staff & service
Overall good stay for the area. Pool could be maintained better
Stayed 1 night in Aug 2025

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Oct 2025

8/10 Good

andrea

Liked: Cleanliness, amenities, property conditions & facilities
I liked the comfort of the beds
Stayed 1 night in Aug 2025

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, the staff were lazy, the breakfast was terrible. Would NOT recomend to anyone to stay there.
Stayed 1 night in Sep 2025

6/10 Okay

Sheena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member who checked me in was friendly and accommodating. However, the area around the hotel seemed sketchy. The bed was comfortable, but I discovered a roach in the coffee maker. While it was sufficient for an overnight stay, I would not choose this place again.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Stayed 2 nights in Jun 2025

6/10 Okay

Pauline

Liked: Staff & service
Close to highway and lots of dinning options. Room was nice. Bed was very comfortable. Could use a couple more pillows and could definitely use a coat of paint. Over all a nice stay. We usually stay at Baymont inn but wanted to try something new.
Stayed 1 night in Aug 2025

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel
Stayed 1 night in Jun 2025

4/10 Poor

Jeanie

Disliked: Cleanliness, amenities, property conditions & facilities
The reviews online are deceiving. The room was stinky, had peeling paint, dirty, and overall a disappointment. We had reservations for two nights but only stayed for one. I would pay to not stay in this place. These comments are very gracious. Stay somewhere else.
Stayed 2 nights in Sep 2025

4/10 Poor

cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk had the tv on so loud I couldn’t hear what he was trying to say. The area felt very unsafe. Men in the back of the hotel making noise. I was charged more than the posted rate. Nasty area and wish I had made a better choice.
Stayed 1 night in Sep 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
The people were great
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Last

Liked: Cleanliness, amenities, property conditions & facilities
Staff respects privacy was very friendly bed was comfy
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

The staff was very friendly and made our stay awesome. The food for breakfast was also awesome I would prefer anyone to go here
Stayed 1 night in May 2025