Premium Studio, 1 Queen Bed | Private kitchen

Reviews of InTown Suites Extended Stay Jacksonville FL - Orange Park

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

8.6/10

Cleanliness

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dreonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this place
Stayed 7 nights in Jun 2023

2/10 Terrible

Ron

Stayed 7 nights in Mar 2023

2/10 Terrible

Sharonna

Business traveller
Disliked: Amenities
I was told, that if I’m going to need cancel, I may do that anytime and I will receive full refund. But the companies policy is first WEEK NON REFUNDABLE. Even if on expedia it says fully refundable. I never got my money back. I spent there one nights, and they charged me for a whole week. Also, place smelled like someone been smoking there, and I’m a non smoker, so for me it was very uncomfortable.
Stayed 27 nights in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
I waited to check in on my scheduled date for three hours. When someone actually showed up ,I was informed that there was a problem with their survers ,and they wouldn't be able to check me in. They suggested another place about two miles down the road,and when I got there I could immediately see, that it wasnt a place I would care for. I decided then to return to my previous lodgings at the Residence Inn near Jax airport,where I spent the remainder of my time in Jax.
Stayed 9 nights in Apr 2021

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2021

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good place
Photos are taken before we left the room. 😊 We stayed for 8 days and it was all good, except our room keys kept messing up, that we need to always update it with the office. We initially wanted 2 rooms but the only available ones are far from each other. Which I didn't like because it's for our daughter. So we ended up getting just 1 room and (if I'm not mistaken) "Michael" who checked us in, was very understanding and accommodating. We had the room right next to the office and they lend us extra pillows and beddings to be used with the sofa bed "for free", which was very much appreciated. I loved that they have stove and I was able to cook. It's a bummer they don't have iron and board, and hair dryer tho. But all in all it was a good place. Very clean and well-maintained.
Stayed 8 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 24 nights in Jun 2020