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Tru by Hilton Jacksonville South Mandarin

Property class: 2.5

Choose dates to view prices

Located in Southside, Tru by Hilton Jacksonville South Mandarin offers a free breakfast buffet each morning. Enjoy a 24-hour gym, arcade room, and outdoor pool. Stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is €93
includes taxes & fees
10 May - 11 May

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Bathtub

9.8 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing)

In-room business centre

Room, 1 King Bed (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing)

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Room with Two Queen Beds, Mobility/Hearing Accessible and Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
26 May - 27 May
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About the area

Jacksonville is home to Tru by Hilton Jacksonville South Mandarin. Bowlero Mandarin and The Champions Club at Julington Creek are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tree Hill Nature Center and Islands Initiative Preserve. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Visit our Jacksonville travel guide
Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • F/A-18 Hornets at NAS Jacksonville
    Jacksonville Naval Air Station
    9 min drive - 13.1 km
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    17 min drive - 25.0 km
  • EverBank Stadium
    EverBank Stadium
    26 min drive - 33.6 km
  • Mayport Naval Station
    Mayport Naval Station
    37 min drive - 50.9 km
  • Bowlero Mandarin
    17 min walk - 1.4 km

Getting around

  • Jacksonville Station
    27 min drive
  • Jacksonville International Airport (JAX)
    39 min drive

Restaurants

  • Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing
    8 min walk
  • Chick-fil-A
    12 min walk
  • Whataburger
    5 min walk
  • Krispy Kreme
    3 min drive
  • Monkey's Uncle Tavern
    10 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Property highlights
A free breakfast buffet, an arcade/games room and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A 24-hour front desk, smoke-free property and a lift
  • A front desk safe, a vending machine and coffee/tea in reception
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Hairdryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating and housekeeping

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG
Jacksonville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 880 reviews
The price is €89
includes taxes & fees
3 May - 4 May
Holiday Inn Express Hotel & Suites Jacksonville South I-295 by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (53 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 10 May 2026 start from €93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Checkout is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Situated in Jacksonville, this hotel is 0.8 mi (1.2 km) from Bowlero Mandarin and within 6 miles (10 km) of Mandarin Museum and Mandarin Park. San Jose Episcopal Church and bestbet Orange Park are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Jacksonville South Mandarin Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 714 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, clean modern up to date with nice bathroom. AC unit worked good and not loud. Large TV. Staff was very accommodating. The breakfast was very typical hot/cold style…the eggs were prepared a step better with cheese and vegetables We would definitely stay here again if we are in the area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there 4 times. Always a great experience!! And they love my puppy!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! It has a great grab and go breakfast until 10AM!!!! Great for those of us that like to grab a extra shut-eye. Kathy at the front desk was so friendly and helpful. The lobby is great place to send the kids it has Foosball tables and great space for kids to be kids; even grown up kids and let their hair down and have some fun. Walking distance to great restaurants and shopping
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great. Staff was excellent. They offered to turn on the outdoor fire pits for us. Very clean and reasonable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at this TRU HOTEL is always great! Great staff, always clean and welcoming.. also Dog friendly is perfect!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Friendly staff, clean and comfortable room, and good amenities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff and convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast on Saturday and Sunday was very good as well. The front desk staff was very courteous and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great location and hotel. Would stay again
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and a good stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean, well appointed, fabulous design, terrific staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, property conditions & facilities
The mom is simple but comfortable. We enjoy the complimentary breakfast. The front desk staff was very friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Breakfast could have been better! But otherwise good!
Ride home
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ro

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu good parking safe
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay. Breakfast wasn’t great. Tons of kids in town for a dance competition—- noisy well past midnight. Staff is super nice, property is clean. No storage space in room though and all services in common areas like coffee, microwave, etc
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Cameron Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Room was very modern and clean! Staff was very courteous.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Youthachack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this hotel and definitely come back. Very clean and modern. Staff was also very friendly.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Clean room, spacious, bathtub, staff are courteous.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always good and fresh.. first time in Jacksonville the area is safe and quiet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALBERT

This was my first time to be in “True”hotel, everything was good, clean , big room, friendly staff. For sure I will stay in again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at front desk!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every part of the hotel is absolutely amazing! The staff are all friendly acknowledge you every time you walk through the door. The rooms are extremely clean would definitely stay again!
Stayed 3 nights in Dec 2025