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Starlet Hotel Serpong

1.0 star property
Business travelers find the perfect balance at this urban retreat, where rejuvenating spa treatments complement practical amenities like high-speed internet

Choose dates to view prices

Starlet Hotel Serpong creates a peaceful haven in the busy business district. Travelers appreciate the practical laundry facilities alongside relaxing spa services. The hotel offers in-room WiFi connectivity, convenient self parking, and secure storage with a front-desk safe.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is €19
includes taxes & fees
28 May - 29 May

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About this property

Starlet Hotel Serpong

  • Hotel in the business district
  • Starlet Hotel Serpong provides laundry facilities and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • A vending machine, multilingual staff and a lift
    • A front desk safe, a computer station and ATM/banking services
  • Room features
  • All 109 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with hydromassage showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Starlet Hotel Serpong pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Starlet Hotel Serpong?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Starlet Hotel Serpong on 28 May 2026 start from €19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Starlet Hotel Serpong?

Self-parking is free at this property.

What time is check-in at Starlet Hotel Serpong?

Check-in begins at 2:00 PM.

What time is check-out at Starlet Hotel Serpong?

Checkout is at noon.

Where is Starlet Hotel Serpong located?

Situated in the business district, this hotel is within 2 miles (3 km) of Summarecon Mall Serpong, Primaya Hospital Tangerang and Omni Hospital. Living World and Mall Alam Sutra are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 13 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

Verified

6/10 Okay

Toshiyuki

Liked: Staff & service
Disliked: Property conditions & facilities
最初の3日間はシャワーのお湯が出ず修理もしてもらえませんでした。 その後は部屋も広めの部屋に変更してもらったりと、ホスピタリティは抜群です。
Stayed 8 nights in Mar 2025
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

次はないかな

ジャカルタ市内には用件が無く、タンゲラン地区ですので、このエリアにホテルを探しました。 次は無いかな、というのが正直なところです。 ホテルのロビーの裏側にコンビニが併設されていますが、品ぞろえは良くありません。コーラを買いに入りましたが、冷蔵庫には冷えたコーラが2本、いったい何時入れたものだ？　と。 エレベーターホール（コンビニの入り口前）にお弁当の冷凍ものがカギの付いた冷凍庫にはいってあり、コンビニの兄さんに聞くと、それはフロント扱いなのでそちらで注文、支払いをとのこと。 その言葉に従い、フロントに頼むと、トランシーバーで係を呼んだので待ってほしいと。冷凍庫の前で待っていると作業着の、今までボイラーを修理していました、と言わんばかりの兄さんが走ってきて、鍵を開けてくれ、どれにする？と。 冷凍庫前に電子レンジがあるので、あとは自分でやるから、と言いたかったのだが、あまりにも熱心にやってくれるので、最後まで任せ、結局一生懸命やってくれたことに対しての心づけを渡したりとかえって高い弁当になりました。 ほかの皆さんが言われておられる、スタッフがフレンドリーというのは、インドネシア人は微笑み返しが素敵なので、当たり前のことで特筆すべきことではないと。 実際、空港でBlue Bird Taxiに乗り、ホテルのすぐ電話し、タクシーの運転手さんに場所を教えてもらおうとしたが、愛想のない電話対応であった。 部屋は可もなく不可もなく。日本のビジネスホテルのシングルルーム程度。デスクは無く、壁に埋め込んである小さなテーブルを引き出して使う（新幹線、飛行機のあれ）があり、椅子は無いので、ベットに腰かけてそのテーブルで食べる、作業する、ということになり、高さが合わず苦労しました。 とにかく安さを求めるならここは良いでしょう。
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I like the position bcouse near the motorway, but in this hotel there is not brekfast and no place near, need to go in other hotel near
Stayed 3 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyamuk

banyak nyamuk, hanya ada sabun mandi sisanya bayar lg lalu dpt odol sikat gigi dan sendal
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. The receptionists helped arrange Grab rides to the nearby mall and other places and were happy to give me information about the city.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel yg cukup nyaman dengan

Sebagai budget hotel...lumayan nyaman n menyenangkan. Free wifi n AC dingin. Km dpt kmr dgn connecting door..... tp sayang gak dpt sarapan pagi dan tdk menyediakan peralatan mandi kecuali sabun dan shampoo...
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time booking this hotel... Clean and very comfortable for a budget priced hotel. Will consider coming back...
Stayed 4 nights in Nov 2017
Verified

10/10 Excellent

PERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kesemuanya ok

Pilihan yg tepat dan terbaik
Stayed 1 night in Oct 2017
Verified

8/10 Good

hong seogki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋음

깨끄하고 지원들이 친절하며 가성비 좋은 호텔임 2016년 신축건물로 시내와 가까움 호텔내 편의점 있음
Stayed 4 nights in Sep 2017
Verified

6/10 Okay

DEBORA

Liked: Cleanliness, property conditions & facilities, room comfort
cukup puas untuk hotelnya...bersih cuman sayang ruangannya kecil...terima kasih hotel.com dan stralet hotel...
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tempat Istirahat yang nyaman tenang

Tempat nya sangat nyaman dan aman. Hanya area parkir yg kurang leluasa
Stayed 1 night in Jun 2017
Verified

8/10 Good

Daniel Wahyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

The hotel location is easy to find, near the highway on/off ramp. The design of room is good, it's simply but comfort and clean. The concept of hotel is modern and the furniture is working good at all.
Stayed 1 night in Jun 2017
Verified

8/10 Good

I'm Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

An awesome place to be at.Comfy and easy access to everywhere :)
Verified

6/10 Okay

Milana

Liked: Cleanliness, property conditions & facilities, room comfort

budget hotel

I stayed here for about 6 days with my family and booked 2 rooms, then I booked 1 more room for 1 night. The hotel was nice and reachable from and to city center of South Tangerang eventough it's a budget hotel. It has a convenience store operated from 7am-10 pm. They did room service and providing us 2 clean towels and 2 bottles of mineral water everyday. The cons are: 1.The front desk staff was not friendly. Please smile more, or as simple as say Hi can change hotel ambience nicer. 2. The drop-off zone and parking lot is a little bit cramped. 3. The room doesn't have magnetic door stopper. Room Tip: 1. If you travel with family, it is better to request rooms with connecting door. 2.Choose higher floors for quieter situation.
Verified

8/10 Good

Milana

Liked: Cleanliness, property conditions & facilities, room comfort

budget hotel

I stayed here for 6 days with my family and booked 2 rooms, then I booked 1 more room for 1 night. The hotel was nice and reachable from and to city center of South Tangerang eventough it's a budget hotel. It has a convenience store operated from 7am-10 pm. They did room service and providing us 2 clean towels and 2 bottles of mineral water everyday. The cons are: 1.The front desk staff was not friendly. Please smile more, or as simple as say Hi can change hotel ambience nicer. 2. The drop-off zone and parking lot is a little bit cramped. 3. The room doesn't have magnetic door stopper. Room tips for you: 1.If you travel with family, it is better to request rooms with connecting door. 2.Choose higher floors for quieter situation. 3. Bring your own hairdryer and multiplug socket (for type C or F socket). 4. Bring your own toiletries. They didn't provide toothbrush and toothpaste.
Verified

2/10 Terrible

ISMET

Stayed 2 nights in Oct 2024
Verified

8/10 Good

Louis

Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Adhy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Verified

8/10 Good

Inho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018