Swiss-Belhotel Serpong

Property class: 4

Choose dates to view prices

Located close to Ocean Park, Swiss-Belhotel Serpong provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage at the on-site spa. The on-site restaurant, Swiss Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €41
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a lamp.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Twin Room

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Room

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a kettle.

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

A hotel room with a large bed, a desk with a lamp, a chair, and a small table with a kettle.

Suite

  • Garden view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Located in South Tangerang, Swiss-Belhotel Serpong is in the city centre. Aeon Mall BSD City and Summarecon Mall Serpong are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Ragunan Zoo. Indonesia Convention Exhibition (ICE) - BSD City and Pondok Indah Mall are two other places to visit that come recommended. Visit our South Tangerang travel guide
Map
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, South Tangerang, Banten, 15310

What's nearby

  • TerasKota
    5 min drive - 5.6 km
  • Ocean Park
    5 min drive - 5.3 km
  • ITC BSD
    6 min drive - 6.4 km
  • Aeon Mall BSD City
    9 min drive - 10.2 km
  • Indonesia Convention Exhibition (ICE) - BSD City
    11 min drive - 11.9 km

Getting around

  • Pondok Jurangmangu Station
    6 min drive
  • Lebak Bulus Grab Station
    13 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    31 min drive

Restaurants

  • Sushi Matsuki
    9 min walk
  • Roti Bakar Eddy
    7 min walk
  • Bakmi Bangka Asli 17
    9 min walk
  • Soto Betawi Pinggir Tol
    3 min walk
  • Warung Tekko
    1 min walk

About this property

Swiss-Belhotel Serpong

  • Upscale hotel near Ocean Park
  • Located close to Aeon Mall BSD City and Indonesia Convention Exhibition (ICE) - BSD City, Swiss-Belhotel Serpong provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a massage at the on-site spa. The on-site restaurant, Swiss Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking and valet parking
    • A front desk safe, free newspapers and a banquet hall
    • A 24-hour front desk, luggage storage and 8 meeting rooms
  • Room features
  • All 107 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Electric kettles, daily housekeeping and desks

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  • Free Wi-Fi
  • Air-conditioning
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Frequently asked questions

Does Swiss-Belhotel Serpong have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Swiss-Belhotel Serpong?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Serpong on 1 Nov 2026 start from €41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Serpong?

Self-parking and valet parking are free at this property.

What time is check-in at Swiss-Belhotel Serpong?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Serpong?

Checkout is at noon.

Where is Swiss-Belhotel Serpong located?

Located in the heart of South Tangerang, this spa hotel is 2.6 mi (4.2 km) from Ocean Park, and within 6 mi (10 km) of Indonesia Convention Exhibition (ICE) - BSD City and Aeon Mall BSD City. Summarecon Mall Serpong and Pondok Indah Mall are also within 12 mi (20 km). Serpong Rawa Buntu Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swiss-Belhotel Serpong Reviews

8.2

Very good

8.0

Cleanliness

6.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and very kind staffs
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

The
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrible Experience!

Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
リネン類が古い。タオル、シーツはなシミや匂いが付いている。リニューアルが必要。
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin agak lama, kamar bersih tapi tidak ada meja bulatnya, sebelumnya ada. Handuk ujungnya robek menjuntai.
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても清潔で安心・快適！

2ヶ月前に初めて滞在し、とても良かったのでこちらを選びました。基本的にとても清潔なので、安心できます。また、ホテルスタッフの対応も親切・丁寧で大変良く、食事もサラダ・パン〜インドネシア料理を中心に楽しめます。個人的に嬉しいのは、ジャムゥJAMUが飲めること。比較的飲みやすく美味しいです！　ホテル内だけでもゆったりとした時間が過ごせますし、同じ敷地内に美味しいカフェもあるので、すごく楽しめました。 間違いなく快適なので、マンスリーで泊まりたいぐらいお気に入り！ 機会あればまたぜひ泊まりたいです。
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BSDの隅っこの方ですが…

BSDの隅に位置していますが、どこへ行くにも近いですし、新しく清潔でじゅうぶんゆっくりできました。レストランのスタッフの対応など、とても良かったです。また泊まりたいホテルのひとつになりました。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 12 nights in Sep 2025
Verified review

10/10 Excellent

Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019