Jako Holidays

False Advertising Regarding Room Category (Grand Apartment): We reserved and paid for the "Grand" apartment category, marketed and depicted in photos on Expedia as a private, full 1-bedroom apartment. Upon arrival, we were placed in an open loft layout with no separate bedroom partition. When raised with on-site management, they claimed we were required to "confirm in advance" if we wanted a separate bedroom—a restriction mentioned nowhere in the listing description or booking terms. 2. Refusal of Advertised Housekeeping / Clean Towels: The property listing explicitly advertises "Daily housekeeping upon request" without any fees, conditions, or exclusions stated. During our five-night stay, we simply requested an exchange for clean towels (not even a full room cleaning), and the front desk flatly refused to accommodate us. 3. Undisclosed, Severe Construction Noise: Extensive construction work took place directly outside the property starting early every morning, persisting continuously straight through the weekend. No notice was provided by the property or Expedia prior to our stay, making restful sleep impossible.

We had an amazing stay in your stunning hotel. Everything was perfect, the staff were delightful and helpful as well. I will definitely stay again and recommend it to all of our travelling friends. Thank you for your hospitality.

The property is beautiful and its location is perfect! Walking distance from monuments like Heroes Circle and the oldest Turkish bath in town. We were there for Formula 1 and the drive to Hungaroring was 20 minutes (without traffic)! The front desk staff were also very helpful and booked all of our dinner reservations and taxi rides. I would stay here again and again!

Liked room and breakfast. Air conditioning was good. Hotel does not do food other than breakfast. Also lacks a bar.