Jan Thiel Holidays

I truly had such a lovely stay here and didn’t want to leave! From the moment I arrived, Miguel made me feel genuinely welcome and taken care of. My room was spotless, cozy, and quiet; exactly what I needed to relax and recharge. I really appreciated Darryl, the welcome drink and the overall warm atmosphere. It felt more like a home away from home than just a hotel. Thank you!

Susan was very helpful at our arrival and with responding to questions throughout our trip. There's been recent construction on a beach club that has changed the view of the ocean from the advertising in the pictures. Less open ocean and rock and more palm trees, still pretty and tropical. Swimming in the ocean at this property was not something we did during our trip as the ocean was very choppy and turbulent from the weather. You absolutely need to rent a car if staying at this location if you want to go beyond Mambo beach. I would advise this property is best for adults rather than children unless you upgrade to the VIP balcony suites or the Villas. You have to communicate with them in advance that you will need twin beds instead of King size. The villas are at a different location. Make sure to carefully review the description of what is included in the room type you are reserving. The pictures are a mix of all the properties: standard room, balcony room and villa.

Adult pools close at 6pm which is crazy No full mirror in rooms Free welcome champagne nice touch Free bracelet nice No beach access have to use stairs Adult only Bar was good No tv No phone Some cabana you have to purchase should be free

Gente muy amable, muy limpias las habitaciones, buena hamburguesas

Staff was amazing. They made you feel as if you were family. We were certainly sad to leave everyone Having access to the other hotel properties was great giving you lots of options and the beach is fantastic