Jardim Rafael Hotel Guide - Hotels with Pool in Jardim Rafael, Bertioga

"Staff are very frienldy and the hotel is very close to the beach. The rooms need a little bit of refurbishment, but it's alright for the price. It's my 3rd time at the property, and I would certainly return."

"From check in to room cleaning to breakfast, this has been the worst Novotel experience I’ve ever had. I am an All member and this Novotel Gonzaga was far from being a Novotel standards. Lazy service. I had to ask to do additional towels several times. Check in took 30 minutes. I took 1 hour from SP to Santos, and took 30 minutes for a lousy check in. "

"The location was great The breakfast choices were good, fresh, and varied. A/C worked well in the guest room. Staff were very helpful and friendly. I would highly recommend this hotel. "

"Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean"

"Good food"

"This is a luxury hotel and conference venue. The walk across the street to the beach (private and secured area for guests) makes it very comfortable and enjoyable. Food was very good, although the sushi bar was just okay. "