Search Cottages in Jasper

"My room was crawling with roaches, as was the entire hotel. There are roach traps set up in the lobby and by the elevators. The carpet in my room also had stains and were sticky in some areas. Breakfast was basic. They ran out of a lot of things like eggs, sausages, and waffle mix and would not replenish even though there was still 30 minutes left of breakfast service. This happened a few times. The hotel washer and dryer do not work. My clothes were soaking wet after an hour in the dryer. I gave up and brought it all back to my room to air dry. I'll be expecting a refund for this. Two of the front desk staff were quite rude when speaking to myself and a few other guests that I overheard. The trash cans on each floor were often overflowing, they clearly do not collect the trash daily. People would throw out their towels, bedding, dirty diapers, etc in the halls right by their doors and those would not be picked up until a day or two later. The fire alarm went off one morning for about an hour. The fire fighters and police arrived and they couldn't figure out why, they said it was possibly just a system failure. Hopefully this was just a one time thing, but it was a huge inconvenience and possibly dangerous if the alarm system was triggered in error. Overall, this place sucked. I've stayed in cheaper places that were better than this."

"No breakfast, paid parking, and no complimentary body lotion in the room (if you’re from the Northeast, you might be accustomed to receiving complimentary body lotion). Bring your own :-)"

"The rooms are clean and spacious. The staff is really what makes all the difference here! They are kind, helpful, and knowledgeable."

"Loved the room. Comfy beds, the staff was very nice. "

"Front desk at check in was excellent. The clerk was wonderful!"

"Awesome budget hotel! It’s renewed and in great shape. Staff was helpful throughout and the little breakfast was good."

"My room was not cleaned properly but my linens were fresh. The mirror was spotty and there were grains of dirt and maybe crumbs on the floors and everything was so dusty, especially the clock by the bed and on top of the fridge. The computer chair was old and had a big hole in it. But if the room had been cleaned properly I would have fully enjoyed my stay. "

"Great hotel! Very clean and awesome dog walking area."

"Hotel was clean and well situated. I would stay again. "