Outdoor spa tub

Reviews of Ramada BY Wyndham Jean Hotel Casino

3 out of 5

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 232 out of 1000 reviews" "
Rating 4 - Poor. 132 out of 1000 reviews" "
Rating 2 - Terrible. 116 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bettina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was great, we got an upgrade, it was a very nice stay.....very clean, all you need
Stayed 1 night in Mar 2020

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great-the only issue for me was the temp in casino. It was overly warm. Machines weren’t very friendly for me-but all employees I came across were friendly and helpful.
Stayed 2 nights in Mar 2020

10/10 Excellent

Cherice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Jeff, So. Cal

Travelled with family
Disliked: Cleanliness
The property has not been maintained very well. The room was a standard room, but the window didn't open and is was very hot inside. The AC didn't work well. The room's cleanliness was not so good. The shower was pretty bad. However, the Steakhouse and denny's were pretty good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay every place was nice and clean and quiet
Stayed 2 nights in Mar 2020

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are a bit outdated but very clean and comfortable bed. Hopefully they upgrade all the rooms soon. We will return.
Stayed 1 night in Mar 2020

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very easy to get in and out of. The hotel seems to be more updated than before but still seems old. It was clean enough but bathroom seemed a bit dirty (might just be old).
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place should be condemned because it has not been updated in decades.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dirty and stinks. Picked upgraded room I can't imagine what the regular room look like.
Stayed 1 night in Mar 2020

6/10 Okay

Edmundo

Liked: Staff & service, room comfort
Get away
Room was ok. Rust in bathroom. Room needs updating bad. Service and staff were amazing. Everyone was really nice and helpful.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like, the bed, too old making noise, the bathroom door, didn’t close well...need repair the bathroom.
Stayed 2 nights in Mar 2020

8/10 Good

RUBEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last day of the Michigan.
it was a decent place. The building and room we stayed in needs remodeling.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was updated and nice. The hallways were beat up with wavy carpet. The elevator lurched and made some sketchy sounds.The free breakfast and Denny's was awesome.
Stayed 1 night in Mar 2020

4/10 Poor

KRISTINA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be cleaned
The bed was fine but this place needs a good cleaning- the light switches were gross the doors and walls could have used a wipe down.
Stayed 1 night in Mar 2020

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Rufina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t bother find a room in Vegas
Plumbing leak in ceiling leaked stream of water. Vomit covering back of bathroom door
Stayed 1 night in Feb 2020

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room is bigger than I thought. Only real negative is that there isn’t much insulation in the walls and we could here the neighbors coming in late at night.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room didn't smell of cigarette smoke. Quiet. Hitel seems a little run down.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much after a great game of golf in Primm valley golf course.
Stayed 1 night in Feb 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
GOOD
Stayed 1 night in Feb 2020

4/10 Poor

Tammy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Add was very misleading. Not all rooms have been remolded. Ours was an old room. Bed was uncomfortable, pillows hard Food was horrible. Cannot recommend
Stayed 1 night in Feb 2020

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Vegas.
We did have a problem with people trying to prank us, but we enjoyed out stay overall. The fitness center did not have any cups and only had a couple of treadmills, a bike, and some weight lifting equipment. I had fun in thd casino and the noise did not carry to my room.
Stayed 1 night in Feb 2020

8/10 Good

jim, San Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, 2 king size beds and a large room. The only thing wrong was no wash cloths
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Amy

Disliked: Property conditions & facilities, room comfort
Hard Pass
This place is horrible. We stayed here because we were traveling with pets and didn’t want to hassle with Vegas, but it’s super dated, not very clean, and smells like smoke everywhere. The walls are paper thin and the food options are appalling. I recommend it unless you have no other options.
Stayed 1 night in Feb 2020

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Mary

Travelled with partner
Liked: Amenities
Disliked: Staff & service
First of all, they had to change out the heater, it made loud noise. The bulb was was out in the lamp. Two days i called the operator, no answer. Went to front desk and asked for a iron, and they told me there wasnt any. But i had a ironing board in the room.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The smell of cigarets overpowers the hotel. All the rooms smell like cigarette smoke
Stayed 1 night in Feb 2020

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Run the smoking gauntlet
To check into this hotel you have to walk through the very smoky casino. The check-in desk is located in a very smoky area. If you are a non-smoker, this is most unpleasant. The room itself was large and clean. However the hallways and commons areas are threadbare and grubby.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The check-in staff were terrible. It took forever to get to our rooms. Many other people were complaining about the almost hour-long wait to get checked in although the waiting line was initially short. Management needs to get involved with this problem as it was indeed as advertised, "Terrible."
Stayed 1 night in Feb 2020

10/10 Excellent

James D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mattress appear and felt tired.
It was worth every penny. However, the situation of having handicap on the forth floor is not a safe choice, God forbid a fire ever developed, the wheel chair bound patron would never maneuver the stairs, All handicap room customarily are on the ground floor for easy exit.
Stayed 1 night in Feb 2020

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
The name terribles says it all. Yuckkkk
Yuck. This place was gross. The name terribles says it all. The curtains had something super nasty all over them. The walls has nasty stuff all over them. Wont ever stay here again.
Stayed 2 nights in Feb 2020

2/10 Terrible

Porfirio, San Diego

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I over pay on Expedia walking was cheaper. Room was old and my room wasn’t ready. Tv was not working and hotel staff didn’t show up to fix the problem just 2 hours before check out.
Stayed 1 night in Feb 2020

2/10 Terrible

kathleen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a room to include a pet, the first room had dog poo and the smell was awful. They changed our room but I couldn’t use the shower is was filthy.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
You have to walk through the casino to find the registration desk and go to the restaurants for meals. This casino is one of the most depressing places I've seen. It's filled with unhappy people sitting at electronic game machines. And it stinks with stale cigarette smoke.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great access from the freeway, ample parking, clean rooms.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020