Seogwipo Hotel Guide - Jeju Waterworld hotels in Seogwipo, South Korea.

"Spacious and clean room"

"The property is kind of small"

"Poolside using an umbrella in street clothes with 6 family members, only 2 swimming, we were told to stop using the umbrella. It could have been wind or it could have been not wanting non swimmers in the area. "

"Great stay overall, but Veronica at the front desk truly made the experience exceptional. She gave me a very warm and pleasant welcome, helped upgrade my room, and provided high-quality customer service throughout my stay. Professional, kind, and very helpful. Thank you, Veronica!"

"Casaloma is a great hotel to stay in. Spacious enough in terms of space and very clean. I got a sea view and it was great. The bedsheets and comforter are so comfy too! The staff at the reception were super friendly and helpful too when asked for directions to park our car. They are also eateries and convenience shop around the area. The hotel building is also very nicely lit up at night. Overall an excellent great stay."

"Great breakfast. Clean and comfortable. "

"The desk staff was patient and kind, but we were extremely disappointed to have booked a 'staycation' specifically with a hotel that advertised a pool (repeatedly in their property description and featured photos) to find a locked, empty pool for our May 2026 reservation. We self-parked across the street, checked in, and went straight to our room, which was as pictured. The hallway carpet was a little dirty, but the room was clean. We used the restroom and the toilet immediately started leaking. We went up with our kids to look at the pool before reporting the toilet to the desk, and we found no functioning pool. At the desk, reception told us the pool opens in July and they would take care of the toilet. We asked about refund options because we had come *for* the pool, and he said no refund is available because the hotel's direct booking website states the pool opens in July even though their hotels.com property description includes no such detail, even in the fine print and booking details. We were disappointed and left. At least hotels.com staff were helpful, but the hotel itself ultimately was not."

"Amazing!"

"Room was questionable on cleanliness. Mildew stains present in bathroom. & dust on top of dresser. Overall room could be renovated. View was beautiful. Staff were very helpful. No real amenities. Breakfast was okay. Bread, eggs, breakfast meat, coffee, & juice. We had a leak in the ceiling. No other rooms were available as they were at capacity. Luckily we were able to stay with family. We were refunded for that evening and subsequent nights. "