Jengen Holidays

The room was clean, the hotel is right near the train, staff were very friendly and helpful. They even printed off my tickets for me, as well as offering mulled wine & a biscuit on arrival. The bar staff are very welcoming

Room was acceptable not worth the price. Staff took forever to respond to additional pillows and towels request.

Comfy bed, lovely staff, nice room, good shower Wish the room had a tea/ coffee Kettle station The cleaners only make bed and replace towels which is explained on an ‘environmental saving’ card? However would’ve been nice if they did a bit more of a clean as we had dirty cutlery / cups etc & were staying for 4 nights The location was amazing for accessing everything especially as we were walking most places Is in a downtown street - great for the kebab shops but also wouldn’t walk there alone at night as many strip clubs and lots of groups of men hanging about Overall happy with stay and made up by the staff who are so nice, would stay again!

Great size and space! Walkable to the Christmas markets

Cons: The blanket provided was itchy and small. The shower needed to be deep cleaned. There was a weird stale smell in the room each time I returned because the key card has to be inserted into a slot by the door to activate the electricity in the room. Pros: A fan was provided which helped with the staleness and the room and bed were larger than expected. The location of the hotel is next to a gentlemen’s club and if I were alone I would not feel safe walking around after dark. The location was close to the main train station, and walking distance to many main sightseeing points.