Johor Bahru Hotel Guide - Johor Bahru City Square hotels in Johor Bahru, Malaysia.

"Went on a last min staycay on the weekend of 9 to 10 Jan. My family of 4 was lucky enough to get the last available Family suite. We were promptly assisted with our luggage by the staff at the reception. Check in was attended to by a smiley lady at the counter. Dennis who I think might be the manager on duty graciously allowed me to choose a complimentary cake from the hotel restaurant when he found out it was my bday which was a nice gesture. The room was beautifully designed especially the children's double deck bed and bathtub area. My kids loved it. We also got a complimentary bfast at the lounge the nx morning. Requested for a late check out but as the suite was quite limited, it was not possible. However, the hotel kindly offered a spare hotel room for an additional 2hrs hours to use for free as my son had his zoom online tuition class. I really appreciated this as the rest of the family could still rest while my son was having his class. Once the attached mall is open downstairs, I'm sure Sheraton JB will be more popular among Singaporeans since it's also near to the CIQ. "

"Clean room and very helpful and friendly staff"

"It's our 2nd time here and the experience has been awesome, as before. Super friendly staff, extremely clean toilet, comfortable bed and room. The thing that impressed us most is the ability to WhatsApp directly for any things we needed, like more water or toilet paper. Everything was also brought up to us very promptly. Thank you for the great stay. We will definitely be back."

"Good"

"Room was OK. Quite clean but the age shows. Staff was friendly and service good. "

"Sportify & Netflix for free wil be good."

"Yrs, room eas spotless and staff were very nice "

"Big clean comfy room. Staff are friendly and helpful."

"Spacious room for a family of 4. Only complaint was the unit floor is dusty and not cleaned. Feet got black within 20min. We have to mop floor ourself"