Jonesboro Hotel Guide - Pet Friendly Hotels in Jonesboro, Georgia

"Expensive valet parking . No self park that I could see. In room fridge was not working and lights in room were not all working. We had to wait over 2 hours for check in due to someone late check out and room not ready. Reservations were well in advance- 2 months - and we got to check in line after 530 pm. "

"Stayed here due to proximity to GA Tech for a concert. Great location. However, check in was at 4pm- we arrived at 430 , after standing in like for 30 minutes-we were told our double queen was not ready and they couldn’t tell me when it would be. I asked for a king and was put in an ADA king- which I was not made aware of causing issues with the shower. The valet parking was full so we had to self park a block away. 2 of the 4 elevators were not working.. WE STOOD IN LINE OVER AN HOUR to ride the elevator to the 23rd floor. Which delayed our arrival to the event. Not to mention having to wait to ride the elevator again when we got done with our event. They did take a few folks on the service elevator RARELY. We heard the elevators had been down for over 2 weeks. Very disappointed with the way the situation was handled and no compassion from staff."

"The room was very clean and the room services were excellent "

"Amazing customer service "

"yes"

"Found a roach crawling up the wall in the room."

"Booked this for rooftop then they closed it for renovations after the free cancellation ended. Whole hotel needs a Reno— v basic looking. Like a holiday inn. Ice machines were out, vending machines gave us hot drinks. No pool no rooftop. Staff was amazing. I ordered wine and balloons, they knew my arrival time; when we arrived, ice had melted and balloons were deflated"

"The staff were rude, slow and uninformed during the check in process. They didn’t even know how to use the app to pay for multi-day parking passes. The rooms were dirty and unkept. The restaurant was awful and there is no other food options close by. I definitely will not stay there again or recommend it for anyone else."

"Convenient to airport and included free shuttle. Front desk staff and bartender went above and beyond to make us feel at home. Excellent stay!"