Joy District

We stayed here for four nights, and while the location was convenient, the overall experience was disappointing. One of the biggest surprises was that when I asked to have our room serviced after the second night, I was told it would cost an additional $35. When I book a hotel, I expect basic housekeeping to be included, especially during a multi-night stay. The hotel also charges a $50 daily resort fee, but there didn’t seem to be any meaningful amenities to justify it. It felt like an unnecessary extra charge. The room itself had some issues as well. The bathroom door didn’t fully close or lock, which made it difficult to have any privacy. There was also no body lotion provided, which is a small touch but something I generally expect from a hotel. Another concern was staffing. There only seemed to be staff available for a few hours each day, so if you needed assistance in the evening or overnight, it wasn’t clear who you could contact. On our departure day, there was also no one available to store our luggage, which made it inconvenient to enjoy the city before our flight. The location was definitely the best part of our stay, but between the unexpected housekeeping charge, the high resort fee with few benefits, lack of privacy in the room, minimal staffing, and limited guest services, I wouldn’t choose to stay here again.

The room was beautiful and spacious! The staff was ok one of the staff members on the late night crew was eating at the table and when we were trying to purchase snacks he seemed to have gotten an attitude like why are you taking a lunch break at the lobby. Also my friend bought some chips and got all the way upstairs and realize someone open it and ate half of it! That’s just gross!