Juana Vicenta Holidays

very well worth the money, great amenities close to everything felt safe

perfect room, spotless, great service, perfect location, great ammenities

Staff amenities treatment food. Everything was excellent. Definitely recommended Im coming back.

Our room was wonderful. The pool that was outside our room was not best though. It was very small, not filled all the way and when we got there it looked dirty. The staff was wonderful, we did end up getting stuck with some staff who wanted to sell us a timeshare and they mentioned it would take an hour but it took up majority of our first day there which was 3hours spent with them so that was majority of our first day. Booking excursions was very convenient and we were able to do so right at the front desk and that was lovely. There were paddleboards, body boards, kayaks and many things to do on site which was lovely to have. The food was not best. I love Dominican food, but it was not what I expected. Majority of time, the food was cold. A lot of people were complaining of the food when we were there and stated getting sick. I watched 2 people faint from the effects of being sick from the food.

The resort staff were incredible. Everyone we interacted with was kind and helpful. The resort itself was very well maintained and the common areas and the beach were beautiful. The only problem with those common areas were the smoke detectors that beeped nonstop throughout our trip. We didn’t spend time in the main building because of the sound. The quality of the food was also a bummer. A lot of the food at the buffets and restaurants was either bland or dried out. We ended up buying VIP passes to their other hotel (the bougainvillea-adults only) and really loved their buffets and restaurants. So it all worked out pretty well.