Justin Hotel Guide - Pet Friendly Hotels in Justin, Texas

"Everything was great "

"Good"

" I went out for dinner and they lock me out of my room. I had to provide ID again to inter "

"If I could give them a 0, I would. It’s obvious that they are under new management. This used to be a nice clean reasonably comfortable hotel. The room was clean. But there seemed to be an issue with the AC and the halls and rooms were very humid. Had to ask for creamer for coffee two days in a row. None on coffee bar at any time. The part that gets them a 0 stars is after one night there, we left to go to a better hotel. And, they still tried to charge us for the week’s stay that we had originally booked. Even though, we personally went down to check out, the clerk could not assure us that we would only be charged for the one night. He kept saying he had to ask the manager if it could be refunded. This seemed fishy to us, so we contacted the credit card co to let them know we had left and not to approve any other charges. They tried to run it thru anyway about 4 days later after our initial stay woukd have ended. "

"Place was clean, friendly staff, and very helpful"

"Some of the staff was very rude. "

"Nice place. Great breakfast. "

"My children and I stayed for one night in the hotel. The staff at check-in was helpful but not super friendly. The room was big and clean. I was surprised that they did not provide a mattress for the pull out couch. My partner asked the front desk and they said they no longer had any. Breakfast had many options and was what you'd expect from hotel breakfast. Overall, we would visit the property again. "

"Terrible condition, falling apart and very dirty. Worst Double Tree hotel I have ever stayed at. Airport shuttle never showed up."