Kaanapali Hillside Hotels

"Clean but woodwork in rooms needs a little maintenance. "

"This resort has NO AMENITIES..NO HOT TUB, NO HEATED POOL. NO GYM NO ATHLETIC FACILITIES. NO ROOM SERVICE. NO BAR. NO SPA NO LOUNGERS ON THE BEACH. NOTHING!! I'm not sure how this can be called a resort as it's just a motel. This is worse than any Holiday Inn Express in Anytown USA. Yes, it is on the beach but that is its only redeeming quality. We endured our room flooding through the patio door, a fire alarm going off in the middle of the night, a door that wouldn't shut, a broken elevator that beeped all night, and no wifi for an entire day. They charge for basics like a lounger on the beach ($35/day), a resort fee every day ($45 plus taxes), and self parking ($25/day). I have no idea what the resort fee is for because there is no service here. The property is dated -- peeling paint on walls, cracked pool cement from a 1960s pool (tiny btw), and deck chairs used in its lobby. There is absolutely no cache or cool esthetic at all. Just dull, old, outdated, sad. I'm embarrassed for Maui in offering so little to people who come here with high hopes. As for the Maui Brewing Company restaurant on site, it is AWFUL. OVERPRICED AND TASTELESS.You need to drive away from whalers village to get anything worth eating. So really there is no food at this facility. In a nutshell, do not stay at this hotel. It is well past its prime and will disappoint you. "

"N"

"Hotel is ok , except weather, great location "

"They have old, smelly and disgusting rooms, and they have a newly very modern section. Our first night was in “Hell” section. The smell of the old moldy air conditioner gave me a headache and I couldn’t sleep all night. The next day we were moved to the newer room, and it’s like “Heaven”"

"Will you came across a few issues but the staff fixed them immediately"

"The room was nice the staff was very friendly and helpful. Wifi was good and the view was great!!! Plenty of places to shop within walking distance and some of the finest food you will find right there. Would love to go back! "

"The ocean view was amazing. The staff was very friendly and helpful. Overall the experience was very good. Would come back to this resort again."

"Everything about the property was amazing. What wasn't was the experience due to the weather. "