Kagel Holidays

The hotel was clean and very nice but no one tells you about the parking garage (if you use their parking). You get a key fob, they tell you to scan it and it will open the tiny one-door garage. Your car has to fit perfectly in the little tray and then the garage shuts and the car elevator goes all the way down to the basement. I wasn’t aware that my husband should not have been in the car as it was lowered. I panicked and had to call him back up with the fob, hoping he hadn’t opened any doors while he was down there. There are instructions in German but I’m American and the front desk agent didn’t explain the process to me. Thank God my husband wasn’t hurt down there.

Good location, but very poor amenities and overpriced compared with amenities available at the hotel.

Clean and spacious rooms, though the lighting could be improved — our room felt a bit too dark, not sure if that is intentional or that it is the style of the building. The facility is great and has a welcoming atmosphere. Food at the bar was delicious. It’s within walking distance of most places, about 15 minutes from the central hub, but we didn’t find that inconvenient.

Decent hotel. Staff not from Berlin and didn’t know much about the area. Otherwise it was a good stay

Very friendly staff. Some we remember from our stay two years ago.