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"The facility is clean and modern. Staff is friendly and strained attained. Breakfast is limited with western style but lots of Japanese. I am hoping this can be improve. The location is fantastic though parking is a little inconvenient considering it is in the central of the city, it is acceptable."

"This hotel is a great deal, especially with a strong dollar. Our room was spacious and had a magnificent view of the volcano, the city and the sea. Staff were helpful and attentive. The tram that runs through the city stops right in front of the hotel so travel was especially easy."

"Excellent location. staff enormously helpful"

"I was able to enjoy a variety of meals. The room had a strong smell. It's conveniently located near the station."

"I left my ipad in the bathroom of my room at Richmond Kagoshima Kinseicho. I wrote them via Expedia’s “contact property” still waiting for their reply. Kindly inform them as i made my booking through Expedia (this link) including all my hotel bookings from Apriil 6-16 2026. Anna Gonzaga April 12,2026"

"Fantastic view of Sakurajima! Friendly staff and nice onsen! "

"Its location is extremely convenient as one of the hotel entry is inside the JR railway station. The hotel room is reasonable clean and spacious. We enjoy the stay."

"Car elevator storage. Room was small but clean. No smell."

"Old building, crowded in breakfast time"