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"Our stay at the Chania Hotel was nothing short of extraordinary! The hotel is impeccably clean, beautifully maintained, and perfectly located—everything you could want for a stay in Chania. But what truly set this experience apart was the incredible staff, especially Demos. From start to finish, Demos went above and beyond in every way imaginable—friendly, attentive, and genuinely caring. He continuously anticipated our needs and made sure our stay was perfect. His dedication and warmth made us feel like we were staying with family rather than at a hotel. We also had amazing interactions with Nadia from the breakfast team, who was kind and welcoming, and Maximus at the front desk, who was always helpful and professional. If you want a hotel where you feel truly cared for, in a pristine and convenient location, Chania Hotel is it—and Demos makes it unforgettable!"

"We had such a lovely stay at Blue Elephant in Almyrida! The location is peaceful and quiet, about 45–50 minutes from Chania (CHQ) airport, with plenty of restaurants and shops nearby. The absolute highlight was the staff – they were genuinely some of the friendliest and most helpful we’ve ever met. Communication before, during, and even after our stay was excellent, and they always made us feel so welcome. The hotel itself is very clean and calm, best suited for couples or adults. My partner loved relaxing by the pool, while I made use of the small gym (don’t expect heavy weights, but it’s great for a hotel gym). Breakfast was really good, with enough variety even for us as vegetarians/vegans. The only small thing that could be improved would be having a few more veggie/vegan options on the lunch menu, but with so many restaurants in town, it wasn’t a problem. They don’t do dinner, but again, the local options were fantastic. Overall, it’s perfect for a 5–6 day relaxing holiday. We will definitely be coming back in the future and would highly recommend it to anyone looking for a peaceful break in Crete."

"The staff were polite attentive and welcoming. Brilliant at all levels"

"A great hotel, with lots of activities and entertainment for kids both big and small. The food options are great, and as a vegan I had a number of options every meal which is different to usual holiday locations. The new and old buildings mean there's plenty of space for everyone and you can always find a sunbed"

"New property in Chania … exceptional facility and staff … superb FIVE star experience Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania"

"Very helpful staff, ceru clean, recently refurbished room and hotel, excellent location if you re not driving can walk anywhere in chania and easy access to the beach. If you re driving parking can be a nightmare."

"Great people "

"Staff was responsive and proactive, overall great experience"

"The rooms were spacious, the buffet breakfast delicious and the staff was very friendly. However, our key didn't work. I had to go to the lobby 7 times for this, which was a hassle. Also, in a 5 star resort there should be some things for kids to play with in the pool and more pampering amenities in the room, beside the obligatory shower cap. Also, a free shuttle to Chania would have been a big advantage. "