Hiratsuka Hotel Guide - Kana Garden hotels in Hiratsuka, Japan.

"Convenient location near the JR station Breakfast good. Unused breakfast vouchers can be used to purchase other items sold in the restaurant. Pharmacy and convenient store just below the building Hot and cold water machines at each floor."

"If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!"

"Great location by the Sakuragicho Train Station and Yokohama Bay. Lots of eatery options. Check-in time lobby was crowded but check in went fast. Wish the hotel offered an iron for guest use. Overall Excellent Hotel and Hotel Staff."

"Perfect location connoted to a mall and train station. Large spacious rooms. Very late strict 3pm check in. Toilet smelt terrible. "

"Great staff. Awesome touch to have free ice cream at the main lobby. Private onsen on the balcony of the room with a stunning view was breathtaking and helpful given my partner has tattoos and can't use public onsen. Best breakfast buffet with many options that ive been to."

"The staff were the most unhelpful life seen in my almost 40 years of travel Whenever there was an issue, they would smile sweetly, and basically tell you to go blank yourself, but in a very polite manner There were many issues and each time I was basically told we don’t care If I could give this a less than zero rating, I would This by far has been the worst hotel experience of my adult life As an example, they post that they have a gym. Nobody tells you that if you don’t have a Japanese SIM card you can’t access their Jim when I brought this to the attention of the staff. They offered two solutions one go buy a Chinese SIM card to find another gym both equally unhelpful and showed a complete lack of empathy or interest The whole state was like this From check-in to check out. For check-in, they would allow you to check in early for a fee, even though they stated the room is ready Then once you agreed to the fee, they said oh at this time we have to have that by another $20-$80 Australian I caution travellers to never use this hotel"

"素晴らしいホテルで、いつも楽しんでいます"

"Excellent breakfast a lot of choice ."

"Love the location and beautiful grounds. Perfect ryokan to stay in and the food was amazing."