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Reviews of Hotel Excellency

2.5 out of 5
Hotel Excellency
P. B. N0. 1748, Nettipadam Road, Near Jose Jn, Kanayannur, Kerala

Reviews

6.8
Rating 10 - Excellent. 8 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 16 out of 46 reviews" "
Rating 4 - Poor. 6 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been modernised, and very centrally situated in business area. Great for a day or so but rooms are a bit small for a longer stay. Restaurant meal selection is quite limited but are well priced. This is a two and a half star hotel and is good value for money, and the staff are exceedingly friendly and helpful.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Ok for 1 night stay. Room is small and beds are smaller. ....awful view outside the window....water tank and dirty surrounding...
Stayed 1 night in Aug 2017

10/10 Excellent

Inthecab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The room and Toilet were clean.Friendly staff.The problem i felt was they charged extra for the mineral water which was in the fridge at the deluxe double room.Other than that everything was very good.

6/10 Okay

prem

centrally located and clean hotel
hotel was good and centrally located

6/10 Okay

Milind, Kolhapur

Stay at Excellency
Its a nice cozy Hotel off the M.G.Road.

6/10 Okay

SHASHANK, Pune

Liked: Cleanliness, property conditions & facilities
Comfortable hotel Excellency.
Stay was comfortable.

10/10 Excellent

amol, washim,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow
very good

6/10 Okay

M Aathi, Chennai

Close to ERS Station
The only plus point is very near to Ernakulam Railway Station.Buffet breakfast for Rs 140 is useless.Not too many varieties.It is better to search for food in nearby hotels.I never seen a Registration form like that anywhere in the world.They are asking question in the format like this who are staying with you? Name of the accompany guest and relationship with accompanying guest. THIS IS AGAINST THE LAW OF THE LAND. THR HOTEL HAS TO CHANGE THE FORMAT.OTHERWISE SOMEONE CAN RIGHT TO SUE THE HOTEL. THE STAFF ARE FRIENDLY. CHECK IN AND CHECK OUT IS FAST. ROOM IS AVETAGE. THEY PUT BIG DOG IN THE BACK SIDE. IT IS BARKING ALL THE TIMES.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good for short stay
Stay was good. The only thing which was not okay was the smell of paint from the room that I was staying. It was a slight discomfirt , overall experience was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ! The most prompt service ever !!!
Hotel Excellency is a hotel ideally located for a trip to Cochin. It is just off MG road. The management is extremely professional. The rooms are clean and very well maintained. The best thing about the hotel is its service. The promptness with which they responded to each and every request was indeed commendable. There was assistance within minutes of making a phone call for whatever you need. It is a wonderful choice if you are looking for fantastic service at good rates.

8/10 Good

RAMESHWAR, Lucknow,U.P.,India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal for the price
I stayed at this hotel on 28th,November to 29th, November, 2014. This is most reasonably priced hotel in Ernakulam, having all required facilities for the customer care with decent staff & proper service.What else a person requires.I liked the hotel and will again stay there in my next visit.

4/10 Poor

p n shah, ahmedabad

Disliked: Property conditions & facilities, room comfort
not so exceptional as it seems
i had been to excellency in march 2014 for family vacation, though we had clearly book 2 adult + 1 child,and also paid extra accordingly--but the room offered to us was too small, and it was hard to accommodate four peace of luggage, --hardly space left to move around..Then there is no space for extra bed --even though it was not high season- the staff hardly care to ask for a proper spacious family room ..had to crumble on the so called big bed- in small room- with my child fighting for space to sleep properly ..if you exhaust of all the nearby option- then only think..May be good for business travel but not for family comfort..

8/10 Good

Bala, Bangalore

Liked: Cleanliness, room comfort
Decent and comfortable
We were travelling through to visit chottanikkara temple and stayed over here. It was a good and comfortable stay. No hassles.; did not try the restaurant as we were veggies. Would certainly recommend for a comfortable stay. Bala

10/10 Excellent

Trishk, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a few days
I stayed here while traveling and as a westerner found the hotel really good. Staff were very friendly and helpful, food in restaraunt was great. Convenient to town train station, park and lots of shopping. My train didn't leave until 9:30pm and I was able to stay in my room until after 8 which was great. I didn't get the a/c room, but the fan worked wonderfully.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good Location
Overall ok but for breakfast not very good and same old things every day

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

6/10 Okay

SANJIB PATTNAIK, New Delhi, Delhi, India

Disliked: Property conditions & facilities
OK for transit
The room was OK. Since we used the hotel just for transit, it was OK. But if you are planning to stay in the hotel, I would not suggest the hotel. The service was good, but you have to ask for every service. The room service menu was also not available in the room. Food was good. Restaurant service was good.

10/10 Excellent

Pete C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value! Only 45 min from airport
Great value and location for exploring Cochin before catching flight out - management very helpful - clean, A/C dining room

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great value - management and staff very helpful- on site dining room very clean and reasonable- only 40 minutes from airport

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excecellent Hotel. Comfortable stay. Friendly staff. Nice food.

6/10 Okay

Danny, London, UK

Reasonable value for money
I may be only giving an average score to this Hotel, but I am certainly not intending to be negative. I don't have any other experiences in Kerala to compare with. The breakfast buffet is average and the rooms are standard, clean, yet perfectly acceptable. I think it is probably good value with respect to the cost. I had a non-AC room.

6/10 Okay

Raj, USA

Liked: Staff & service
Disliked: Property conditions & facilities
Except for the terrible bathroom...
Bathroom was smelly and very badly designed- no ventilation. It was a nightmare to enter that room. Staff were polite and pleasant.

8/10 Good

R Berg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good service for the price paid
Central location, good value for money option.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taken good care
Centrally located. Good comfort for its price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay
Great place to stay in cochin. very close to MG Road. Ideal budget hotel with all facilities. Far from airport but hotel arranges for Taxi for reasonable price. Room rent plus taxi fare still makes it ideal place to stay for aam adamai ( common man).

2/10 Terrible

Mrs. Jokhi

Disliked: Staff & service
The message of our booking was not conveyed to the Hotel. They did not admit us and treated us badly. They made us wait till we only contacted Hotel.com and things were sorted out. Did not expect such service from them. They should have made us comfortable and contacted the agent and sorted out the matter.

6/10 Okay

Pranav, Thiruvananthapuram, Kerala, India

Disliked: Property conditions & facilities
I would say experience was OK, not great
We opted for a double bed room for 2 adults. They attached two single beds and made it seem like a double bed. They gave just one bedsheet. We had to ask them for another sheet. They gave us, but it had smell of burny charcoal. These are basic things that should never go wrong. In this hotel, unfortunately it went wrong.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Fair Stay
Easy access to the city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centrally located.
very well received. staff helpful.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

manoj, dehradun

Liked: Cleanliness

4/10 Poor

Hajime, Bangalore, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many cockroaches
I stayed here for one night and saw about ten cockroaches including the one that was crawling on the bed. However, other than the cockroach problem, the location is pretty good and hot water does come out alright.

8/10 Good

Marshall, Malaysia,KL

Liked: Cleanliness, room comfort
cochin stay
it was fantastic, the hoptel is at very good location, easy to get autor, the railway station is within walking distant. Generally hotel staff were very friendly. the food at restaurant ok and reasonable.The main jetty is 5 mins ride by autor. I would recommend this hotel to others. TQ

2/10 Terrible

Roger, Washington, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
Room did not have fridge, but did have cockroaches. Only good thing about this hotel was the onsite restaurant. Just pray they didn't have cockroaches in the kitchen too.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
排気ダクトがうるさい
キッチンの排気ダクトが部屋の窓の外を1階から屋上まで伸びていてこの位置にある各階の部屋は騒音でイライラする。朝6時から夜10時半まで轟音が鳴り響き、マネージャーに言うと夜10時ごろには止まるよという返事で就寝時間帯は静かになるからいいんじゃないかという感じ

6/10 Okay

Lucas

Good budget hotel
Good hotel, good location. We didn't have breakfast. It was clean and comfortable, for a budget hotel it was good.

10/10 Excellent

Andres

Liked: Staff & service, room comfort
Stay in Ernakulam
Good hotel, near to the train station and the ferry jetty. Good restaurant.

4/10 Poor

Norio, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort
インドにしてはまあまあ。
ロケーションが今ひとつ。

8/10 Good

Jon, Taiwan

Liked: Cleanliness, staff & service, room comfort
靠近火車站
靠近Ernakulam Junction火車站，房間乾淨，整體CP值高。浴室有熱水，非常熱，有水桶及固定式蓮蓬頭，很方便。一月入住風扇房，晚上睡覺要蓋被單，會冷，飯店有提供。剛抵達印度，或是要轉搭火車的旅客，可以在此住一晚。

6/10 Okay

ＭＧＵ, ｙｏｋｏｈａｍａ，ｊａｐａｎ

Liked: Staff & service
Disliked: Cleanliness
日本人が泊まるならギリギリライン
スタッフはとても親切でエクスペディアの取り扱いも手馴れていました。 駅からも近く便利です。 しかし、部屋の清掃がへたです。

8/10 Good

fx

Liked: Staff & service

6/10 Okay

ＭＧＵ, ｙｏｋｏｈａｍａ，ｊａｐａｎ

Disliked: Cleanliness, property conditions & facilities
人によっては日本人にはきついかも？
トイレの清掃がしっかりされておらず 臭いがすごかったので 日本から持っていった 洗剤をまいて臭いをけしました 連泊のためルームクリーニングが入ったのですが タオルやアメニティがありませんでした ２日目以降宿泊のミネラルウォーターは有料です（他のインドのホテルは無料でした）

6/10 Okay

ＭＧＵ, ｙｏｋｏｈａｍａ，ｊａｐａｎ

Disliked: Property conditions & facilities
日本人の感覚ではぎりぎりのラインの人が多いであろうと予想
駅から近く便利な場所に位置しています ホテルのスタッフは手続きに慣れています ホテルのスタッフはとても親切です ホテルのレベルに関して海外旅行に慣れていない日本人の家族の宿泊としては清潔面ではぎりぎりのラインと思われます

8/10 Good

José María, Madrid, España

Liked: Cleanliness
Hotel Excellency
Es un hotel que está situado céntricamente, por lo que no está peor que los de superior categoría; de hecho puede estar en cuestión de ruido mejor que otros cercanos de clase superior. Su zona es Ernakulam, no lejos de una estación de ferrys que te lleva a todas las islas de la bahia por nada de precio. El personal es serio y respetuoso. La habitación es cómoda y buena en las condiciones del pais. La cocina es buena e interesante para los amantes de la comida india. En los alrededores hay muchos servicios, como cajeros, tiendas, farmacias, spas. La relación calidad/precio: muy buena