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Reviews of Sleep Inn & Suites Indoor Waterpark

2.5 out of 5
Sleep Inn & Suites Indoor Waterpark
1840 N. Church Road, Liberty, MO

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly and helpful staff, better than average breakfast, great location
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the rooms need deep cleaning, carpets getting worn, staff was friendly and helpful. The lady in the pool area could use a better attitude but she kept things running smoothly and clean.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Only issue was the hair dryer had overheated and wasn’t working, but the brought a different one to our room immediately.
Stayed 1 night in May 2024

6/10 Okay

Candice

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not wanting to work and was out smoking. Breakfast was cold. Water park opened over an hour late.
Stayed 1 night in May 2024

10/10 Excellent

Marianne, Cassville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, good location.
Stayed 1 night in May 2024

6/10 Okay

Virginia

Travelled with partner
Disliked: Staff & service
Our room was located next to a door leading to stairs. Through the night we heard the constant banging of door closing.
Stayed 1 night in May 2024

6/10 Okay

Lynnea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are outdated and falling apart.
Stayed 1 night in Apr 2024

10/10 Excellent

Hayot, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Apr 2024

6/10 Okay

Andy

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The GM was very professional and I thank him. Co worker didn’t want to help with much
Stayed 3 nights in Apr 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, decent room and great kids pool. The lady working the big slide was really nice and good with the kiddos.
Stayed 3 nights in Mar 2024

6/10 Okay

JESSICA

Travelled with family
Disliked: Amenities, property conditions & facilities
Not as grand as photos and overly busy and not clean
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Travelled with family and small children
Liked: Amenities
I had to use my cell phone to call the front desk. The internet wasn’t working. The cord on the room phone is broke and you can’t use it. Reported it to the front desk and the guy on duty really didn’t seem to care.
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Travelled with family
Disliked: Property conditions & facilities
Water park is for small kids, and crowded. Water slide hours as posted were not followed. Lots of doors slamming after 10pm, lots of kids/families
Stayed 1 night in Mar 2024

4/10 Poor

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kids running the halls late at night Hot water in showers is rare Beds are itchy
Stayed 2 nights in Mar 2024

10/10 Excellent

Deanna

Church in was easy. Stain on the cover on the bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2024

8/10 Good

Tobin

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Tarez

Stayed 1 night in Mar 2024

10/10 Excellent

Ryna Lynn

Travelled with partner
Liked: Amenities
We checked in late in the night and the staff was great. So friendly and kind after a long day.
Stayed 1 night in Feb 2024

4/10 Poor

tyler

Travelled with family
Liked: Staff & service
Disliked: Amenities
Multiple areas in our room were dirty. Looked like juice was spilled all over a lamp shade, splattered ice cream all over the side of a bedside table. The pool deck and the hot tub itself were absolutely disgusting. The windows had to be kept open for ventilation in the pool area due to super strong chlorine. Even though the wind was freezing cold. Our son didn’t mind, but probably won’t be staying there again.
Stayed 2 nights in Feb 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Underwhelming, unfriendly hotel.
The chlorine smell overwhelms you as soon as you walk in the door. By the time I finished check in my eyes were burning. The whole hotel has an old desperate feel. None of the employees we interacted with were friendly or even smiled. If I’m fact they were employees, they were wearing regular clothes no uniform.
Stayed 1 night in Feb 2024

8/10 Good

Holly, Independence

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Loved the water park. Staff was unfriendly and the "lifeguard" played on her phone the entire time.
Stayed 1 night in Feb 2024

6/10 Okay

Amy

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Tabitha

Liked: Cleanliness
The man at the front seat was very helpful
Stayed 1 night in Feb 2024

4/10 Poor

Wendi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a handicap room and did not get one very hard for my husband in a wheelchairto get often on the commode could not take a shower.
Stayed 1 night in Feb 2024

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ashleigh

Stayed 1 night in Feb 2024

10/10 Excellent

MattCristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist were extremely helpful when we encounter an issue to our reservation. They were patient and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Nicole

Liked: Cleanliness, room comfort
We were excited about using the hot tub, but it broke while we were there, and the front desk clerk acted like he didn't care and that he would not get anyone to look at it or fix it. Very disappointing.
Stayed 1 night in Jan 2024

6/10 Okay

Trudy, Dodge City

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, Especially for a little kids Check in with Expedia was terrible. This property on Expedia clearly says there is a double king room, which is what we booked The hotel does not even offer such a room So Expedia denied the credit card, and it took us over an hour to get that resolved
Stayed 1 night in Jan 2024

4/10 Poor

Chloe

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unkempt, dirty, run down, and terrible customer service. Luckily my kids aren't old enough to notice as the stay was a Christmas present for them.
Stayed 1 night in Jan 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I love taking my kids here. Usually a good experience other than the pool area lady being a little racist. But this last stay, I found trash from previous guest in the drawers, hairs in the shower and the lamp was out. On top of all that as we were getting ready to leave around 10ish (check out is at 11) we had the house keeping ladies knocking and knocking hard and even trying to open the door. After they were told we were still there. As we were walking out the were cleaning a room the were talking very loud and talking very badly of the guest from that room. Using very derogatory language, precisely kids friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Shagoofa, Liberty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for families nice &clean
Stayed 1 night in Jan 2024

10/10 Excellent

Ngoga

Stayed 4 nights in Jan 2024

10/10 Excellent

Shagoofa, Liberty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Shagoofa, Liberty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for families
Stayed 1 night in Jan 2024

10/10 Excellent

Shagoofa, Liberty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice & quiet getaway
Stayed 1 night in Jan 2024

8/10 Good

Randy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Faith

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Water park area is fun for younger kids. Very understaffed so had to wait 10 minutes for someone to show up at front desk for checkin and couldn’t call desk/housekeeping from rooms. Rooms ok, nothing special.
Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Travelled with family
Water park was great
Stayed 1 night in Dec 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley, Independence

Stayed 2 nights in Dec 2023

10/10 Excellent

John, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023