Seasonal outdoor pool

Reviews of Super 8 by Wyndham Independence Kansas City

2 out of 5
Super 8 by Wyndham Independence Kansas City
4032 S Lynn Court Dr, Independence, MO

Reviews

7.0

Good

Rating 10 - Excellent. 218 out of 1002 reviews" "
Rating 8 - Good. 335 out of 1002 reviews" "
Rating 6 - Okay. 221 out of 1002 reviews" "
Rating 4 - Poor. 110 out of 1002 reviews" "
Rating 2 - Terrible. 118 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stairwell & 3rd floor are musty & made breathing hard. My toilet leaked & had been for a long time. The bathroom tiles were all broken apart from water damage. Needs to be updated & taken care of. Would not recommend to anyone!
Stayed 3 nights in May 2024
Response from Manager on 28 May 2024
Hello Melissa,We appreciate you sharing your feedback with us. We strive to provide a comfortable experience for our guests and will definitely look into the concerns you raised. Your comments will be passed along to the relevant teams for their awareness and action.

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator but was clean. This is an affordable stay. Breakfast wasn’t anything special. But did the job.
Stayed 1 night in May 2024
Response from Manager on 25 May 2024
Hello Derek,We appreciate your feedback on the cleanliness and affordability of your stay. While we're glad you found the accommodations satisfactory, we'll make note of your comments regarding the breakfast for future improvement. Thank you for choosing to stay with us.

2/10 Terrible

Gail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I thought to room was moldy. You could smell it as soon as you entered the room. The mold in the bathroom was horrible. I will NOT stay there again....I value my health way too much
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Gail, We're sorry to hear about your experience. Guest feedback is valuable to us, and we'll address this matter with our team for further investigation. Thank you for bringing this to our attention.

6/10 Okay

oswaldo

Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello oswaldo, We value your stay and regret to hear that we fell short of expectations. Please feel free to contact us directly with any specific feedback you may have to help us improve. We hope to welcome you back in the future for a better experience at our hotel.

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy outside sirens constantly for the past hour and it’s like 930 at night
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Judy, We apologize for any inconvenience caused by the external noise disturbance during your stay. Our team strives to provide a peaceful environment for all guests, and we regret if this fell short during your visit. Your feedback is valuable, and we recommend reaching out to the management directly to address any concerns or for further assistance with this matter.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, but there was a weird guy in the waiting area, seemed like a regular there....
Stayed 1 night in Apr 2024
Response from Manager on 17 May 2024
Hello Amy, We take all feedback seriously and will address any concerns brought to our attention regarding our guests' experiences. Your safety and comfort are our top priorities, so please don't hesitate to inform our staff of any issues during your stay.

6/10 Okay

Ciara

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Upon check in the employee was extremely rude to us. I thought I had booked it under my Boyfriend so I gave her his name and she said we didn’t have a reservation, so I pulled up my email to show her and it was under my name, no big deal I’d think. But for some reason it made her really angry. Our bed sheets still had hair from previous guests in it. Hotel is definitely run down and there’s questionable people walking all around near by. But for the price, it could have been a lot worse. Fridge, microwave, and bathroom were clean. Air conditioner worked.
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Ciara, Thank you for sharing your feedback with us. We regret to hear about your check-in experience and the cleanliness issues in your room. We appreciate your recognition of the cleanliness of certain amenities provided. The comfort and safety of our guests is a top priority, and we will address your concerns accordingly.

8/10 Good

Robert

No shower curtain and dirty
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello Robert,We apologize for any inconvenience this may have caused and thank you for sharing your feedback to help us improve our services. Your concerns have been noted, and we will address them internally to ensure a better experience for our future guests.

6/10 Okay

Austin, Charleston

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Austin, We appreciate you choosing to stay with us and hope you had an enjoyable visit. Please feel free to get in touch with us directly if there is anything we can do to improve your experience in the future.

8/10 Good

Robert, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Robert, We are glad to hear you found our hotel suitable for your stay. If you have any further feedback or would like to discuss your experience in more detail, please feel free to contact our management team. We appreciate your valuable input and hope to welcome you back in the future.

6/10 Okay

dillon

Travelled with partner
Disliked: Amenities
It was just. Ok.
Stayed 2 nights in May 2024
Response from Manager on 6 May 2024
Hello dillon,We appreciate your feedback and regret to hear that your stay was only satisfactory. We value all guest comments as they help us continually improve our services. We hope your future travels provide more enjoyable experiences.

6/10 Okay

Linda, Battlefield

Disliked: Cleanliness, amenities, property conditions & facilities
The stairway smelled like a sewer
Stayed 1 night in Apr 2024
Response from Manager on 6 May 2024
Hello Linda,We appreciate your feedback regarding the odor in the stairway and regret any inconvenience this may have caused. We have advised our maintenance team to investigate and address this matter promptly to ensure a pleasant experience for all our guests in the future. Thank you for bringing this to our attention.

8/10 Good

Tina

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Manager on 6 May 2024
Hello Tina,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

6/10 Okay

Carl

Liked: Cleanliness, staff & service
No elevator
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Carl,We apologize for any inconveniences you may have experienced during your stay. We appreciate your feedback and will ensure it's taken into consideration for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting much out of this hotel because of the location and the other motels around it! But it is very pleasant and very clean! It is an older building but it has been taken care of and has had updates! I would definitely recommend if you are looking for a nice clean place to stay at and one close to the highway! I was very pleased! Definitely will stay again! Very affordable as well!
Stayed 1 night in Apr 2024
Response from Super 8 Independence Management on 25 Apr 2024
Dear Amanda,We sincerely apologize for the inconvenience you experienced during your stay. Ensuring that our guests have a comfortable and safe experience is our top priority, and we regret that we cannot accommodate your request for a ground-floor room. We understand the importance of accessibility, especially for individuals with mobility issues, and we apologize for any confusion regarding our facility's layout not being specified on the website. Your feedback is crucial to us, and we will use it to improve our communication and better meet the needs of our guests in the future. We deeply regret that we could not provide you with a satisfactory experience, and we understand your decision not to stay with us again. If there's anything further we can do to address your concerns or make amends, please don't hesitate to contact us directly. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Super 8 Independence Management

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very snobby my key card stopped working even before checkout and there was fluid all across bathroom floor and I'm pretty sure it was unclean vomit from previous bookers and the AC in the room was shotty
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Megan, We are sorry to hear about your experience and appreciate you bringing this to our attention. Please feel free to reach out to our management team to address your concerns further. Your feedback is valuable as we continuously strive to improve our guests' experience.

2/10 Terrible

Amands

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a ground floor room, didnt get that and the sight did not specify that it was a stairs only facility. We had a person in out party that can not walk up & down stairs safely. Definitely will not be trying to stay in another auper 8. This makes the 3rd time we have had some kind of issue.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Amands, We regret to learn about the inconvenience you faced with room allocation. Your feedback is valuable, and we will review how this information is presented to avoid future misunderstandings. We apologize for any frustration this may have caused and appreciate your patience.

2/10 Terrible

Joseph

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Joseph, We are sorry to hear that you did not fully enjoy your stay. Please feel free to reach out to us with any specific feedback you may have so we can address your concerns and improve our services.

10/10 Excellent

Sun-Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Manager on 24 Apr 2024
Hello Sun-Lin,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please feel free to reach out to our management team directly for further assistance. Your satisfaction is our priority.

6/10 Okay

RENEE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was scary entering the hotel with homeless people at the front door. The property smells and the room smells and the bathroom did not seem clean. The toilet seat and lid were both up when we entered, there was trash in the trash can, and a long hair on our "clean" towels. Not impressed.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello RENEE, We appreciate you taking the time to share your feedback with us. We take all guest comments seriously and will address your concerns with the appropriate teams for further review and improvement measures. Your experience does not reflect the high standards we strive to maintain.

10/10 Excellent

Carrol

Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Carrol,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

6/10 Okay

Herlin

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Herlin, We appreciate you choosing our hotel for your stay. If you have any feedback to share from your experience, please don't hesitate to reach out to us directly. We value your input and strive to provide a top-notch guest experience for all.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, decent location , good friendly staff
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Kenneth,We are pleased to hear that you found our parking convenient, enjoyed our location, and appreciated the friendliness of our staff. Your feedback is valuable to us, and we look forward to welcoming you back for another pleasant stay.

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At midnight someone walked into my room. She was checked into same room. Ceiling putty was all over shower curtain tub and floor. Only asked for bathroom to be cleaned and they cleaned entire room and moved everything.
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Tina, We apologize for any inconvenience caused during your stay. Our team strives to ensure all guests feel secure and comfortable. Should you have any further concerns, please do not hesitate to contact our management team directly for assistance. Your feedback helps us improve our services for future guests.

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Staff was friendly.
Stayed 2 nights in Mar 2024
Response from Super 8 Independence Management on 20 Mar 2024
Dear Darlene,We're glad to hear that you found our hotel's location convenient and that you received friendly service from our staff! Providing a positive experience for our guests is important to us, and we appreciate your feedback. If you have any further comments or if there's anything else we can do to improve your stay next time, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Super 8 Independence Management

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had to give them a $50 deposit until we leave Thats after paying over $100.00 for the room. Not too impressed.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Peter, We apologize for any inconvenience you experienced during your stay. Guest deposits are a standard procedure, and we hope you enjoyed the other aspects of your visit. If you have any further concerns, please reach out to our management team directly.

4/10 Poor

Johnnetta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't care for this hotel there was hidden fee's I had to pay upon checking in then it took two hrs to get my deposit back
Stayed 2 nights in Mar 2024
Response from Manager on 13 Mar 2024
Hello Johnnetta, We apologize for any inconvenience you experienced during your stay. We recommend contacting our management team directly to address your concerns and provide further assistance. Your feedback is appreciated as we continually strive to improve our services for all our guests.

4/10 Poor

Bennie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rust stains in the tub and hair in the tub, no cereal and no milk only 2 sides of the toaster were working. the staff was super nice.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Bennie, We appreciate your feedback and are glad to hear you found our staff accommodating during your stay. We apologize for any oversights you experienced and will address them to maintain the high standards we strive for. Feel free to reach out to our management if there are any outstanding concerns that need to be addressed.

8/10 Good

Arman

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 4 Mar 2024
Hello Arman,We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another fantastic experience!

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Jennifer,We are thrilled to hear that you had a great experience at our hotel! Don't hesitate to reach out if you have any suggestions or if there's anything we can do to make your next stay even better.

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello Tia,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay. Feedback like yours motivates us to continue providing excellent service to all our guests. We hope to welcome you back in the future for another pleasant stay!

8/10 Good

angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on 10 Feb 2024
Hello angela,Thank you for choosing our hotel for your stay. We're glad to hear that you had a positive experience overall. We value all guest feedback, so please don't hesitate to reach out to us directly if you have any specific comments or suggestions. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Stayed 2 nights in Feb 2024
Response from Manager on 9 Feb 2024
Hello Greg,Thank you for choosing our motel for your stay. We appreciate your kind words and are glad to hear that you enjoyed your experience with us. We hope to have the opportunity to welcome you back in the future for another pleasant stay.

2/10 Terrible

Freddy

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Freddy, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly with any feedback so we can address any issues you may have encountered.

2/10 Terrible

Dustyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a mistake to stay at… it’s in a very shady area with a dimly lit parking lot. The staff almost seemed annoyed we were checking in and inconveniencing whatever they were doing before they decided to come to the front desk. The room was clean -ish but you could tell it had lived a very hard life. The water pressure was pretty well non-existent in the shower. I won’t be coming back. It’s a wonder that Wyndham associates its name with this particular location at all.
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Dustyn,Thank you for sharing your feedback. We're sorry to hear about your experience. Our hotel takes guest safety very seriously and we ensure that our parking lot is well-lit. We apologize if our staff appeared inconvenienced during your check-in; we will address this matter with them. We appreciate you highlighting the cleanliness of the room. Regarding the shower water pressure, we will investigate this further. We understand your decision to not return and appreciate your thoughts on the Wyndham affiliation. We hope you consider staying with us again in the future.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The windows are in desperate need of cleaning. Bed is mush. Carpet in hallways needs removed. Staff is friendly !
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Dear Guest, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. We value your observations regarding the windows, bed, and carpet, and are always working to improve our facilities. We hope to welcome you back in the future for an even better experience.

2/10 Terrible

Verified traveller

Hotel not good people hanging in hall only take cash room had writing on walls, bed tub slick
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Dear Guest, We are sorry to hear about your recent experience at our hotel. We strive to provide a comfortable and pleasant stay for all our guests. Your feedback is important to us, and we will address the issues mentioned to ensure that they do not occur in the future. Thank you for bringing this to our attention.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All quiet
Two nights in the room, late in but all was quiet each night
Stayed 2 nights in Jan 2024
Response from Manager on 30 Jan 2024
Hello Steven,Thank you for choosing our hotel for your recent stay. We are pleased to hear that you enjoyed a peaceful and quiet experience during your two-night stay with us. Our team takes great pride in providing a tranquil environment for our guests. We hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Memorable!😂
Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Scott,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns, please don't hesitate to contact us directly so that we may address them accordingly. We hope to have the opportunity to welcome you back in the future for a better experience.

2/10 Terrible

Cade

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Cade, We apologize for any inconvenience you may have experienced during your stay with us. If you have any specific feedback regarding your stay, we encourage you to reach out to our hotel directly so that we can address any concerns. We value your input and hope to have the opportunity to improve upon your next visit.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept well.
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Don,We're glad to hear that you had a restful night's sleep during your stay! If there is anything else we can assist you with, please feel free to reach out.

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Kimberly, We appreciate you taking the time to rate your stay with us. Should you have any specific feedback or concerns, we kindly invite you to reach out to our hotel directly so we can address them appropriately. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 Excellent

Robert

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost, much better than I expected
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Robert,Thank you for your feedback! We're glad to hear that your experience exceeded your expectations in terms of value. We strive to provide excellent service at a reasonable price. If there's anything else we can do for you in the future, please don't hesitate to reach out.

8/10 Good

Terry

Liked: Cleanliness, staff & service
Good value stay.
Stayed 1 night in Jan 2024
Response from Super 8 Independence Management on 16 Jan 2024
Dear Terry,Thank you for choosing our hotel! We're delighted to hear you found great value in your stay. Our team strives to provide all our guests a comfortable and affordable experience. Your positive feedback encourages us to continue delivering excellent service. We look forward to welcoming you back for another enjoyable visit. Safe travels!Super 8 Independence Management

4/10 Poor

Madison

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was helpful & kind, however the property itself was pretty dated and dingy. We reserved the King Suite with Jacuzzi (which is supposed to be the nicest room) but there were several stains on the floor, walls, and furniture, cracks and holes in the walls, it had looked like they had recently just spackled a giant spot on the ceiling which dripped and dried onto the entertainment stand, the jacuzzi itself took about 45 mins to fill as the water only trickled out of one spout, water temperature knob wouldn’t work properly, it had broken jets and was literally propped up by thin wood slabs that resembled paint stirrers, the jacuzzi was also clearly detached from the wall somehow, the bathroom was the absolute worst part, it smelled like sewage our entire stay, we had to keep the vent going and the door shut so it wouldn’t smell up the entire room constantly, we could not figure out where the awful smell was coming from and couldn’t bear being in there, the tub was stained, and the bathroom door looked like it had been bashed through at some point so it was cracked around the handle and door latch mechanism which looked trashy. We also found out that when leaving the room to be sure and pull the door shut extra tight or else your room won’t lock properly. Breakfast was fine, nothing too special, it was a self serve station & featured a waffle iron, biscuits, bread, muffins, fruit, gravy, orange/apple juice, & coffee. Parking lot was also active with people late at night.
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Madison, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize if the condition of our property did not meet your expectations. We will certainly address these concerns with our maintenance team for further improvements. Kindly note that we value your feedback and strive to enhance our guests' experiences. We hope you enjoyed our breakfast offerings and apologize for any inconvenience caused by noise in the parking lot. Thank you for choosing our hotel and we hope to welcome you back for a better experience in the future.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Basic hotel w cable TV barely working
The hotel itself isn't to bad. It's exactly what you think your getting with a Super 8. The bed was comfortable, the room was basic, decent water pressure, and hot water. The biggest complaint I have was half their cable stations didn't even work. No ESPN, AMC, TBS, etc. When asking the front desk about the TV stations you basically just get a look of "oh no one has complained about this before". Yet people that day and online reviews say it's a common problem. The surround area was good enough. There's a big gas station with almost everything you need right next door, walgreens, and restaurants near bye.
Stayed 2 nights in Dec 2023
Response from Manager on 8 Jan 2024
Dear Guest, Thank you for choosing to stay at our Super 8 hotel. We're glad to hear that you found the bed comfortable and the room to be basic yet satisfactory. We apologize for the inconvenience caused by the cable stations that were not working properly. We value your feedback and will take steps to address this issue accordingly. We hope that you enjoyed the convenience of the nearby amenities such as the gas station, Walgreens, and restaurants. We appreciate your review and look forward to welcoming you back in the future.

2/10 Terrible

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very loud,
Stayed 2 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Rich, Thank you for sharing your feedback regarding the noise levels during your stay. We apologize for any inconvenience this may have caused. We appreciate your valuable input and will use it to improve our services.

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service
Place was ok. Check in easy and attendant was very kind. We booked the room with the hot tub, and fair warning, the water trickles out, so took an hour to fill. Bed was clean and comfortable. Bathroom tap water smelled like sewer water. It was horrible. Thankfully there’s a Walgreens across the street that we were able to buy water at. Toilet clogged. Probably wouldn’t stay again but served its purpose.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Katherine, Thank you for your feedback on your recent stay with us. We're glad to hear that you found the check-in process easy and our attendant kind. We apologize for any inconvenience you experienced with the hot tub and the odor in the tap water. We appreciate your understanding in finding a solution by purchasing water from Walgreens. We apologize for the inconvenience caused by the clogged toilet. We appreciate you bringing it to our attention and we will address this with our maintenance team. We value your feedback and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble free
Stayed 3 nights in Dec 2023
Response from Manager on 28 Dec 2023
Dear Guest,We are thrilled to hear that you had a fantastic experience during your stay with us! We strive to exceed our guests' expectations, and we're glad we succeeded during your visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Okay

Mark

Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Hello Mark,We appreciate you choosing our hotel for your stay. If there is any specific feedback you would like to share with us, please feel free to reach out to our hotel directly. We value our guests' experiences and always strive to improve. We hope to have the opportunity to welcome you back in the future.