Karpen Hotels

"I don’t have any concerns about that, lovely staffs and space"

"Really good place good value for money. Staff was really polite and helpful. "

"Nice clean room with a great view over the private beach. Helpful and pleasant front desk staff. "

"It was a great stay at relax inn. My friends and I enjoyed the experience. The staff were extremely friendly and the environment was really nice. The only challenge we had was that one of the rooms (Room 101 to be precise) had a constant smell in the parlour which was a bit uncomfortable. Other than this, it was really an amazing stay."

"Breakfast was a variety of freshly made food. WiFi was consistently fast. Staff was friendly. "

"Overall, the stay was worth the money, but organization and communication before arrival could be improved, especially regarding parking. This is not really a hotel but an apartment building without an elevator. It’s newly built and has a pleasant, modern feel. The location is excellent, very close to the beach and promenade. On arrival, there was no toilet paper, but the staff provided it quickly. The website mentioned slippers and bathrobes, but none of the rooms in our group had them. The towel situation was odd - we started with one large and one small towel, but by the end of the stay, we only had one each. There were no cups, no hangers in the wardrobe, and only a small bathroom bin — a larger one would be useful. The bathroom floor was often flooded as water leaked from the shower despite being careful. Breakfast was served in a nearby restaurant about 200 meters away. The place was nice, and while the selection was limited, it was acceptable for €5. However, breakfast organization was confusing. On the first day, only two of us were served before the staff said there wasn’t enough food. The rest of the stay was inconsistent - sometimes they didn’t check room numbers, other times they tried to turn us away, even though we had paid for breakfast for the full stay. Be ready that the area around the building is very dirty and close to the large waste bins, that were constantly full and smell bad."

"Family Friendly "

" All very good. pool was a very good size for serious swimmers."

"Such a surprise! Wonderful hotel with lots of old traditions. Unexpected to find such an elegant,gant hotel in Durres. We can highly recommend it."