Karpen Hotels

"The hotel is nice "

"My stay at Sol Tropikal was overall good, but there are a few things that could definitely be improved. The food was nice and tasty, especially the beef, pasta and panna cotta. I enjoyed most of the meals, although sometimes the food was more warm than hot. It would be better if the chefs could make sure the food stays hot enough during serving. The rooms were neat, tidy and comfortable. Housekeeping did a good job keeping everything clean throughout my stay, and the balcony area was nice to relax on. One thing I struggled with was communication with some of the staff because many of them were not able to speak English well, so I didn’t really find the staff very engaging. I was also disappointed with the water situation. I had two bottles in my room when I arrived, but nobody explained that I was supposed to keep and refill them. I assumed fresh bottles would be provided. When I asked reception for another bottle of water, I was told guests only get two bottles and that I should buy water from the lobby shop instead. Considering I paid for all inclusive, I honestly felt disappointed that they couldn’t provide one extra bottle, especially since I would have reused it for refills afterwards. Having stayed at another Melia hotel before, I personally didn’t feel this one matched the same standard. Overall the stay was okay and I would rate it 7/10."

"Lovely hotel, enjoyed my stay will definitely be coming back "

"This hotel is on a quieter location in golem, although this means it’s also very close to the motorway. My room faced the motorway and if I had my balcony door open it was loud however once the door was closed the noise disappeared. The room was extremely comfortable and did look like the photos on Expedia. The hotel also had a small pool and around 5 sun loungers. The pool and sun loungers were in the shade for long periods of the day but between midday and 3pm the pool got the sun (I stayed in early May). There is a buffet breakfast included in the room rate which was nice, the options are limited. Don’t expect to find English breakfast items it’s lots of salads and fruit, with coffee and juices offered. The beach is a few streets away from the holiday. Very convenient "

"Not at all"

"The staff was really nice."

"The resort exceeded our expectations, had a fantastic break."

"Hotel was great. Right on the beach, had a restaurant but also close to many others along the boardwalk. Never had to fight for a beach chair. Pool looked like it would have been great, but it wasn’t open for the season yet. That’s why the 4 stars instead of 5. Staff was friendly and helpful. We enjoyed our stay!"

"We got best family room (501) with sea view though balcony was quite small. Hitel was very clean and staff are very friendly especially receptionist called "Suadia"...young passionate with smile at work. Hotel does not have great amenities except for outdoor pool which we couldn't use it as it was cold in start of April !! Location wise its excellent as on the beach and away from Durres city buzz. "