Omachi Hotel Guide - Kashimayari Sports Village hotels in Omachi, Japan.

"Best customer service / A huge room / great hot springs"

"Book the loft room for a family of 4 Room: table has a hole at the bottom (not lighted) and was not very visible. Was quite a hazard for us as we tripped over that same hole twice. Stairs for the loft may not be suitable for people with knee problems as it’s a bit narrow with no handle. Keep in mind before you book that you have sort your trash into the way they want it to be sorted (burnable and non burnable) or else you may be fined 15,000 yen. Food: food was not as impressive as another outlet of this chain. Breakfast options are Japanese or western, with the same menu everyday. So if you’re staying for more than 2 days, you will have no third option. Staff: rigid and not understanding. We booked this accommodation 9 months in advance but did not receive any message about meal plans or schedule, was put to a 7am slot of breakfast 5:30pm slot for dinner with no option to change as they were fully booked. We were definitely not too pleased with this arrangement. There is no coffee served during breakfast, yet we were prohibited to bring our own coffee into breakfast. We were told to get coffee from their lounge instead. When we did this on the second day, they confiscated our drinks that we’ve gotten from the lounge. Quite ridiculous honestly. We were not given the best attitude from the staff when this coffee incident happened. The staff rolled eyes at us, wow. "

"Great slope side access. Basic accommodations, but staff are very friendly and helpful, and room was clean. "

"Amazing staff very attentive and helpful. The room, the onsen are very clean and well maintained. The food was amazing. Steps from a couple of conbinis and good restaurants. Only slight downside is that it’s a bit of a walk (20 min) or a short drive to Goryu ski resort. It’s a 15min cab ride to Happo. Didn’t find the public buses to be as easy or convenient to use so we used cabs or walk."

"We absolutely loved our stay here. The staff is wonderful, kind, and very helpful for getting around Hakuba! It’s very close to Goryu and several restaurants. They also serve dinner and breakfast there if you don’t want to go out, and the food truck outside is a big plus. It was great to have a quiet accommodation near the slopes. The dry room has a spot to place your ski equipment as well. "

"Nice hotel, very well located in Hakuba Goryu with friendly staff"

"All of the staff are absolutely excellent, I must say the two concierge’s were exceptionally helpful but all of the staff are great"

"Such a great and relaxing stay. The perfect place to return after a long day skiing. The Private tub on the balcony was fantastic. "

"The place is really nice. We would love to come back some time again for trekking. And thank you Tosh for dropping us in the railway station. "