Aerial view

Reviews of Hotel Friend's Home

3.5 out of 5
Hotel Friend's Home
Chhusya Galli, Jyatha, Thamel, Kathmandu

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 418 reviews" "
Rating 8 - Good. 114 out of 418 reviews" "
Rating 6 - Okay. 4 out of 418 reviews" "
Rating 4 - Poor. 5 out of 418 reviews" "
Rating 2 - Terrible. 0 out of 418 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SANTOSH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Thamel area friendly and accommodative people.
Stayed 5 nights in May 2024

10/10 Excellent

Cavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tourist place in Kathmandu. The staff were exceptionally helpful and kind, room was great and in a very convenient location. Would recommend. :)
Stayed 1 night in May 2024
Response from Bhandari on 9 May 2024
Dear Mr.Cavan ,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we are delighted that we could exceed your expectations.Your kind words are highly appreciated.Such as room cleanliness, Location,staff friendliness, amenities, etc.mean a lot to us. We will definitely share your compliments with our team, who works tirelessly to ensure that every guest has a wonderful stay with us.We look forward to welcoming you back to Hotel Friends Home in the near future.Warm regards,Raj

10/10 Excellent

HEINRICH

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place & friendly people. Highly recommend it.
Stayed 1 night in May 2024
Response from Bhandari on 8 May 2024
Dear Mr.Heinrich,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we are delighted that we could exceed your expectations.Your kind words are highly appreciated.Such as room cleanliness, Location,staff friendliness, amenities, etc.mean a lot to us. We will definitely share your compliments with our team, who works tirelessly to ensure that every guest has a wonderful stay with us.We look forward to welcoming you back to Hotel Friends Home in the near future.Warm regards,Raj

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had excellent reviews. The price was good, so I booked it. I was not disappointed. The manager, Raj & his staff go out of their way to make you feel welcome. I could feel the warmth & friendship of the hotel as soon as I arrived. Nothing is to much trouble for them. I leave today for Pokhara, but will come back & stay here again next week when I return. Strongly recommend this hotel. You simply can not go wrong staying here. Its excellent.
Stayed 2 nights in Apr 2024
Response from Bhandari on 20 Apr 2024
Dear Mr.Paul ,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we are delighted that we could exceed your expectations.Your kind words are highly appreciated.Such as room cleanliness, Location ,staff friendliness, amenities, etc.mean a lot to us. We will definitely share your compliments with our team, who works tirelessly to ensure that every guest has a wonderful stay with us.We look forward to welcoming you back to Hotel Friends Home in the near future.Warm regards,Raj

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Friend's Home had excellent service. There is 24 hr check in which is great for international travel. The staff is very friendly and helpful. It's affordable but they will treat you like you're a 5 star client. Pro-tip if you're sight seeing or need a cab they can hook you up with the best deal!
Stayed 2 nights in Mar 2024
Response from Bhandari on 17 Apr 2024
Dear Ms.Linda,Namaste and a very warm Greetings from Hotel Friends Home!!!Thank you for taking the time to write us a review. The team at Hotel Friends Home is delighted to hear such a positive feedback, and we are proud that you enjoyed our food and hospitality.As always ,it was our great honoured to cater you at hotel friends home.Your kind words are truly appreciated and serve as a motivation for our team.We look forward to welcoming you back for another wonderful stay in the near future!Best Regards,Raj kumar Bhandari

10/10 Excellent

WAIL KHALID S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Friends Home and it was a delightful experience! The staff was incredibly friendly and professional, making me feel right at home from the moment I arrived. Situated in the heart of the city center, the hotel's location was perfect for exploring. The room was spacious, clean, and beautifully decorated, providing a comfortable haven after a day of exploring. The exceptional service truly made my stay memorable, with the staff going above and beyond to ensure everything was perfect. I highly recommend Hotel Friends Home for anyone seeking a blend of convenience, comfort, and exceptional hospitality.
Stayed 3 nights in Apr 2024
Response from Bhandari on 13 Apr 2024
Dear Mr.Wail Khalid ,Namaste and a very warm Greetings from Hotel Friends Home!!!Thank you for taking the time to write us a review. The team at Hotel Friends Home is delighted to hear such a positive feedback, and we are proud you enjoyed our food and hospitality.It was our great an honored to server you at Hotel Friends Home.Your kind words are truly appreciated and serve as a motivation for our team.We look forward to welcoming you back for another wonderful stay in the near future!Regards,Raj Kumar Bhandari .

10/10 Excellent

Karla

Stayed 1 night in Dec 2023
Response from Bhandari on 25 Jan 2024
Dear Ms.Karla,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you very much for highly recommended us ! We're thrilled that you had a wonderful Stay with us .Our staff takes pride in providing warm and friendly service, paying attention to every detail to create a memorable visit.Your gratitude means everything to us, and we're dedicated to offering outstanding experiences in the future.We look forward to welcoming you again for another unforgettable visit!Warm Regards,Raj Kumar Bhandari

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, great staff
The staff was very helpful, always around. Breakfast was good, room was clean, we got bottled water every day.
Stayed 2 nights in Dec 2023
Response from Bhandari on 25 Jan 2024
Dear Ms.Karla,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you very much for highly recommended us ! We're thrilled that you had a wonderful Stay with us .Our staff takes pride in providing warm and friendly service, paying attention to every detail to create a memorable visit.Your gratitude means everything to us, and we're dedicated to offering outstanding experiences in the future.We look forward to welcoming you again for another unforgettable visit!Warm Regards,Raj Kumar Bhandari

10/10 Excellent

Zahin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Bhandari on 23 Jan 2024
Dear Mr.Zahin Ji,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you very much for highly recommended us ! We're thrilled that you had a wonderful Stay with us .Our staff takes pride in providing warm and friendly service, paying attention to every detail to create a memorable visit.Your gratitude means everything to us, and we're dedicated to offering outstanding experiences in the future.We look forward to welcoming you again for another unforgettable visit!Warm Regards,Raj Kumar Bhandari

10/10 Excellent

Benoit, Petawawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2024
Response from Bhandari on 16 Jan 2024
Dear Mr.Benoit,Namaste and a very warm Greeting From Hotel Friends Home!!Thank you very much for highly recommended us ! We're thrilled that you had a wonderful Stay with us .Our staff takes pride in providing warm and friendly service, paying attention to every detail to create a memorable visit.Your gratitude means everything to us, and we're dedicated to offering outstanding experiences in the future.We look forward to welcoming you again for another unforgettable visit!Warm Regards,Raj

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Thamel
Best hotel in Thamel, 10/10. Raj and other staff service was next level. I will come next time
Stayed 2 nights in Dec 2023
Response from Bhandari on 16 Dec 2023
Dear Mr.Amit Ji,Greetings from Hotel Friends Home !Thank you for sharing your awesome experience with us.It was our great an honored to served you and your parents at hotel friends home.We are delighted to read that you had an amazing stay. Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best RegardsRaj

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Bhandari on 18 Dec 2023
Dear Mr.Anthony,Thank you very much for highly rating us .It was our great an honored to served you at Hotel Friends Home.Look forward to welcoming you at Hotel Friends Home in near future.Best regards,Raj

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raj and the staff are A+. They continually go out of their way to make sure that all of your questions are answered and your needs are met. I was made to feel like the hotel was literally my home away from home. I ended up extending my stay multiple times because of the amazing hospitality and experience that I had here. Raj can direct you to some great restaurants and bakeries in the area as well as any activities that you may have interest in. I feel grateful for my time at my “friends home” hotel.
Stayed 4 nights in Dec 2023
Response from Bhandari on 16 Dec 2023
Dear Mr.Anthony,Greetings from Hotel Friends Home !!Thank you for sharing your awesome experience with us.It was our great an honored to served you at hotel friends home.We are delighted to read that you had an amazing stay. Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best RegardsRaj

10/10 Excellent

Sushil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely environment!!
We had a great stay at hotel Friends Home, very welcoming, comfortable room all staff members were above and beyond, absolutely had wonderful time during our stay at your hotel. Thank you for your hospitality.. I couldn’t ask better place than this..
Stayed 2 nights in Nov 2023
Response from Bhandari on 11 Dec 2023
Dear Mr. Sushil Ji, Namaste and a very warm greetings from Hotel Friends Home!!!Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay. We are delighted to read that you had an amazing stay, Further, we highly appreciate for highlighting the level of customer service , Friendly Staff ,Great Views along with the food quality! It was our great an honored to serve you at hotel friends home. Once again, thank you for your feedback. We look forward to welcoming you back in near future.Best Regards, Raj

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Hotel in Kathmandu
Nice hotel ideal location for exploring once you get your bearings :)) Very good value. What made it for us was the staff. Couldn't help enough and sorted our tour to Chitwan National Park, which is a must despite the 6 hour bus journey
Stayed 3 nights in Nov 2023
Response from Bhandari on 29 Nov 2023
Dear Mr. Philip, Greetings from Hotel Friends Home! Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay. We are delighted to read that you had an amazing stay, Further, we highly appreciate for highlighting the level of customer service , Friendly Staff ,Great Views along with the food quality! It was our great an honored to serve you at hotel friends home. Once again, thank you for your feedback. We look forward to welcoming you back in near future.Best Regards Raj

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. It truly feels like home.
Stayed 2 nights in Nov 2023
Response from Bhandari on 22 Nov 2023
Dear Ms.Martha,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Raj

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
All of the staff were excellent and attentive to my needs. For a clean and safe place in Thamel, at the price point, it can't be beat. Like most places in Kathmandu in this budget range, some things might be rough around the edges, but I loved my stay at the Hotel Friend's Home due to service, cleanliness, and a great breakfast! Note there is no elevator.
Stayed 2 nights in Nov 2023
Response from Bhandari on 19 Nov 2023
Dear Ms.Ann,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon.Best Regards,Raj

10/10 Excellent

Gabriel

Stayed 4 nights in Nov 2023
Response from Bhandari on 4 Dec 2023
Dear Mr.Gabriel ,Namaste and a very warm Greeting From Hotel Friends Home!!!Thank you very much for taking time to rating us.We really appreciated your rating on expedia .It was our great an honored to serve you at hotel friends home.Look forward to welcoming you back at Hotel Friends Home in near future.Best regards,Raj

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!
EXCELLENT STAY, 10/10!!! The staff is so nice and location is great! We went to EBC trekking for 12 days and they kept some of our luggages while we were away. We came back after our adventure for our last night in Katmandou and we had an excellent service. We recommend this hotel.
Stayed 2 nights in Oct 2023
Response from Bhandari on 10 Nov 2023
Dear Ms.Josee, Greetings from Hotel Friends Home! Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay. We are delighted to read that you had an amazing stay, Further, we highly appreciate for highlighting the level of customer service , Friendly Staff ,Great Views along with the food quality! It was our great an honored to serve you at hotel friends home. Once again, thank you for your feedback. We look forward to welcoming you back in near future.Best Regards Raj

10/10 Excellent

Belden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and location was fantastic. I will return to this hotel next time I visit and will look forward to seeing the friendly staff again.
Response from Bhandari on 1 Nov 2023
Dear Mr.Belden,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon.Regards,Hotel Manager

10/10 Excellent

Rasil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice! and they helped me do an VIP upgrade. The room was really nice with great views of the Thamel. The staff were very friendly and helpful. Totally recommend this hotel!!!
Stayed 4 nights in Oct 2023
Response from Bhandari on 15 Oct 2023
Dear Mr.Rasil,Greetings from Hotel Friends Home!Thank you for sharing your awesome experience with us and for choosing our hotel for your recent stay.We are delighted to read that you had an amazing stay, Further, we highly appreciate for highlighting the level of customer service ,Room Upgrade, Friendly Staff ,Great Views along with the food quality!It was our great an honored to serve you at hotel friends home.Once again, thank you for your feedback. We look forward to welcoming you back in near future.Best RegardsRaj

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bhandari on 14 Oct 2023
Dear Mr.Rajesh Ji,Namaste and a very warm Greetings from Hotel Friends Home!!!Thank you for taking the time to highly rating us. The team at Hotel Friends Home is delighted to hear such a positive rating and feedback, and we are proud of you that you enjoyed our food and hospitality.It was our great an honored to serve you at Hotel Friends Home.Your kind words are truly appreciated and serve as a motivation for our team.We look forward to welcoming you back for another wonderful stay in the near future!Regards,Hotel Friends Home Team

10/10 Excellent

Eytan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Bhandari on 28 Sept 2023
Dear Mr.EytanGreetings from Hotel Friends Home!!!Thank you for highly rating and for giving us a chance to serve you.It was our great an honoured to serve you at Hotel Friends Home. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, HFH Team

10/10 Excellent

Hiroto

Liked: Cleanliness, staff & service, property conditions & facilities
とても綺麗な部屋で、設備やスタッフの対応も素晴らしかったです。ホスピタリティに溢れるホテルでした。
Response from Bhandari on 13 Aug 2023
Dear Hiroto,Greetings!We are pleased that you were impressed by our services and facilities. Your kind words have been shared with our team. I firmly believe that it is the people, who help create an experience, I am proud of my team who with their warm smile and compassion ensured that you had a wonderful stay.Many thanks once again for taking the time to review your experience at the Hotel Friends Home.My team and I look forward to hosting you again.Warm Regards,Raj Kumar Bhandari

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and a great location. Rooms were spotless.
Stayed 4 nights in Jul 2023
Response from Bhandari on 3 Aug 2023
Dear Mr.Matthw,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Raj kumar

10/10 Excellent

ETHAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were incredibly friendly and attentive, always going the extra mile to make sure every need was met. They were knowledgeable about the local attractions and gave excellent recommendations for places to visit. Their professionalism and willingness to assist truly enhanced my stay. One aspect that stood out was the hotel's dining experience. The on-site restaurant offered a wide range of delicious cuisine. The food was always fresh, flavorful, and beautifully presented. The attentive staff provided top-notch service, making every meal a memorable experience. Overall, my stay at this hotel in Nepal was beyond exceptional. The combination of stunning surroundings, comfortable accommodations, outstanding service, and delightful dining made it an unforgettable experience. I would highly recommend this hotel to anyone visiting Nepal. I can't wait to return and create more cherished memories in the future.
Stayed 1 night in Jul 2023
Response from Bhandari on 18 Jul 2023
Dear Mr.Ethan,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Raj kumar

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Too much smoke from people smoking. Other visitors talking loudly on the phone in the hallways is very disturbing and disrespectful ruining our rest. They should talk on their room.
Stayed 1 night in Jul 2023
Response from Bhandari on 12 Aug 2023
Dear Valued Guest,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We are extremely apologized for the inconvenience caused due to the other guest.We assured you that our hotel room is completely non-smoking room and it will not be problem for your next visit .We will definitely work on the feedback you gave us to ensure a better experience for your next stay. It is always a pleasure to have you stay with us and we look forward to welcoming you soon in near future .Regards, Hotel Manager

10/10 Excellent

BING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good stay and the beds are very comfortable
Stayed 2 nights in Jun 2023
Response from Bhandari on 9 Jun 2023
Dear Bing ,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Raj kumar

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and attentive. Food was good and reasonably priced. The rooftop patio was a nice spot to relax and have snacks delivered to.
Stayed 5 nights in May 2023
Response from Bhandari on 3 Jun 2023
Dear Mr.Roger ,Greetings from Hotel Friends Home!!!Thank you for sharing your awesome experience with us. It was our great honored to have you at hotel friends home.We are delighted to read that you had an amazing stay with us .Thank you very much for your feedback .Further, we highly appreciate for highlighting the level of customer service! Once again, thank you for your feedback. We look forward to welcoming you back at Hotel Friends Home in near future .Best Regards, Rajkumar Bhandari

6/10 Okay

ALTAF

Disliked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from Bhandari on 11 May 2023
Dear AlTAf,Greetings from Hotel Friends Home!!!Thank you very much for your rating us on Expedia . We look forward to welcoming you back at Hotel Friends Home in near future .Best Regards, Rajkumar Bhandari

10/10 Excellent

Mahendra, Pohnpei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Clean and friendly staff.
Stayed 1 night in Apr 2023
Response from Bhandari on 29 Apr 2023
Dear Mr.Mahendra Sir,Greetings from Hotel Friends Home!!!Thank you for sharing your awesome experience with us. We are delighted to read that you had an amazing stay with us .Thank you very much for your feedback .Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back at Hotel Friends Home in near future .Best Regards, Rajkumar Bhandari

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 the best place in Thamel
Had a phenomenal stay here. The location is perfect, the rooms are clean and comfortable, but the staff is the real standout. They are exceptionally attentive and kind.
Stayed 2 nights in Apr 2023
Response from Bhandari on 21 Apr 2023
Dear Mr.Peter Landsiedel,Greetings from Hotel Friends Home!!!Thank you for sharing your awesome experience with us. We are delighted to read that you had an amazing stay .Thank you very much for your feedback .Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best Regards, Rajkumar Bhandari

10/10 Excellent

Shamindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated in very close proximity to Thamel. Staff is super friendly. Manager Raj helped me to book a bus ticked to Pokahara even before i arrived at Hotel. All ameneties were available and room was very clean. Really worth the price!!
Response from Bhandari on 9 Apr 2023
Dear Mr.Shamindra,Greetings from Hotel Friends Home!!!Thank you for sharing your awesome experience with us. We are delighted to read that you had an amazing stay .Thank you very much for your feedback Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best Regards, Rajkumar Bhandari

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Nice quiet hotel with hot shower and great staff. Lots of shops and eatery nearby.
Stayed 2 nights in Mar 2023
Response from Bhandari on 24 Mar 2023
Dear Valued Guest,Greetings from Hotel Friends Home!!!Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Raj kumar

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value, fantastic staff
Hotel is as advertised and clean. Staff is phenomenal, they made our stay in Kathmandu a breeze. Will be staying here again
Stayed 1 night in Mar 2023
Response from Bhandari on 18 Mar 2023
Dear Mr.Philip, Greetings from Hotel Friends Home!!! Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards,Raj kumar Bhandari

10/10 Excellent

W.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and the workers are always ready to help, clean and very good
Stayed 2 nights in Feb 2023
Response from Bhandari on 21 Feb 2023
Dear Mr.W.J,Greetings from Hotel Friends Home !Thank you for sharing your awesome experience with us. We are delighted to read that you had an amazing stay except internet .We are really sorry for the inconvenience caused due to internet .We pleased to inform you that we already took immediate action regards internet issue and already fixed it as we assured you that next time it will not be any problem for you as well as our upcoming guests .Thank you very much for your feedback and bring out the issue regards internet.Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best Regards,Rajkumar Bhandari

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super spot in Thamel
Great family-run hotel, with super friendly staff, clean rooms, comfortable mattress, reliable hot water shower, loads of racks (even a coat rack 👍), all on a quiet corner in Thamel.
Stayed 3 nights in Nov 2022
Response from Bhandari on 17 Nov 2022
Dear Mr.Michael,Greetings from Hotel Friends Home !Thank you for sharing your awesome experience with us.We are delighted to read that you had an amazing stay. Further, we highly appreciate for highlighting the level of customer service!Once again, thank you for your feedback. We look forward to welcoming you back.Best Regards,Rajkumar Bhandari

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is outstanding with a nice place to eat dinner and get a cappuccino just 10 steps from the front door. Wi-fi very fast. Rooms exactly as shown on the web. The service was extremely good. The hotel manager coordinated all travel requirements: obtaining air tickets to Pokhara as well as a hotel and transport in Pokhara, cars for day trips near Kathmandu, changed money, held my suitcase while I was in Pokhara, got my laundry done. All internationals staying at the hotel, some with serious trekking gear, some with kids. Very safe rooms and surroundings. I was extremely pleased with the experience and a little surprised given the price. Highly recommended.
Response from Bhandari on 12 Nov 2022
Dear MS.Donna,Greetings from Hotel Friends Home!!! Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Hotel Manager

10/10 Excellent

SUMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはとても良い人でした。安心して3日間過ごせました。 注:エレベーターがないから歩けない方は気をつけてください。
Stayed 3 nights in Aug 2022
Response from Bhandari on 10 Sept 2022
Dear Mr.Suman Ji, Greetings from Hotel Friends Home!!! Thank you for sharing your experience with us and for giving us a chance to serve you. We will definitely work on the feedback you gave us to ensure a better experience for your next stay. Thank you for mentioning the hospitality of our associates and the memorable experience you had with them. They are an integral part of our hospitality and are always there to make your stay comfortable, seamless and memorable. It is always a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Hotel Manager

4/10 Poor

Jerome

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Bhandari on 29 May 2022
Dear Mr.Jerome, Thank you very much for rating about recent stay at Hotel Friends Home . As you can imagine, it is always important for us to have feedback and rating from our guests. Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property in March 2022 just for one day. The service was really nice . I was picked at the airport on time . The staffs were very friendly and polite and ready to assist you any time . The room was very comfortable and stuffed with enough amenities . The breakfast was good. Overall , it’s a recommendable hotel!!!
Stayed 1 night in Mar 2022
Response from Bhandari on 6 Apr 2022
Dear Mr.Sushil Ji, Thank you very much for wonderful feedback about your recent stay at Hotel Friends Home . As you can imagine, it is always important for us to have feedback and rating from our guests. Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Staff was super friendly and they owner let us keep a bag there when we did the Everest trek, would definitely come again!
Stayed 2 nights in Mar 2022
Response from Bhandari on 6 Mar 2022
Dear Mr.Kyle , Thank you very much for wonderful feedback about your recent stay at Hotel Friends Home . As you can imagine, it is always important for us to have feedback and rating from our guests. Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

8/10 Good

Gurpreet

Stayed 5 nights in Dec 2021
Response from Bhandari on 28 Dec 2021
Dear Mr.Gurpreet Ji, Thank you very much for rating us . As you can imagine, it is always important for us to have feedback and rating from our guests.Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

6/10 Okay

Satish

Stayed 2 nights in Dec 2021
Response from Bhandari on 17 Dec 2021
Dear Mr.Satish Ji, Thank you very much for highly recommending us. As you can imagine, it is always important for us to have feedback and rating from our guests.Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Stanislav

Stayed 3 nights in Dec 2021
Response from Bhandari on 12 Dec 2021
Dear Ms.Stanislav, Thank you very much for highly recommending us. As you can imagine, it is always important for us to have feedback and rating from our guests.Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy and all the staff is so friendly and helpful. They are always willing to serve you and do not expect anything in return. One worker here who name is Sameer is outstanding. There was never a time that he was not smiling and willing to help with whatever I needed. The manager, Rajkumar, is also very friendly and helpful and easy to talk with. If I come to Nepal again I will definitely stay here for some time.
Stayed 5 nights in Nov 2021
Response from Bhandari on 25 Nov 2021
Dear Mr.Jacob, Thank you very much for your positive feedback and highly recommending us. As you can imagine, it is always important for us to have feedback from our guests. I am delighted to learn that you received a warm welcome,found hotel perfect location,friendly staffs,comfortable room , and enjoyed the peaceful ambiance of the hotel. Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was a very nice, polite and helpful guy. Theere are a lot of bars and pus in the vicinity.
Stayed 3 nights in Apr 2021
Response from Bhandari on 13 Apr 2021
Dear Valued Guest, Thank you very much for your positive feedback and highly recommending us. As you can imagine, it is always important for us to have feedback from our guests. I am delighted to learn that you received a warm welcome and enjoyed the peaceful ambiance of the Hotel. I am very happy to hear that our staff was incredibly friendly and helpful. Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Bhandari on 12 Mar 2020
Dear Ms.Lauren, Thank you very much for highly rating us. As you can imagine, it is always important for us to have feedback and rating from our guests. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at Thamel. Friendly staff and nice breakfast served. Very good value for money with a decent size room.
Stayed 3 nights in Feb 2020
Response from Rajkumar Bhandari on 5 Mar 2020
Dear Guest, Thank you very much for your positive feedback and highly recommending us. As you can imagine, it is always important for us to have feedback from our guests. I am delighted to learn that you received a warm welcome and enjoyed the peaceful ambiance of the Hotel. I am very happy to hear that our staff was incredibly friendly and helpful. Our priority is to always make our guest’s feel comfortable and relaxed in a convivial ambiance, this is indeed the essence of our hotel. It was such a pleasure to have you at Hotel Friends Home. We are looking forward to welcoming you again at Hotel Friends Home in near future. Warmest regards, Raj