Katong Holidays

Truly excellent hotel. V good value for money. Better than some of the most expensive hotels in SG. Will be back. Thanks Carlton City!

Staff couldn't have been more helpful and the lounge was amazing! Sadly the pool was closed while we were there which we weren't informed about until arrival. There was access to a sister hotel's facilities nearby but we didn't use that.

The hotel was very good. When I arrived I was upgraded and the room is very nice and clean. There is only one restaurant in the hotel but the food is excellent. Staff at the reception are very friendly and helpful. The pool area is also very clean. The hotel has a nice quite and peaceful atmosphere close to the center but away from all the noise.

I would have been very happy will this hotel if I was in Singapore on business. The room is large with a comfortable bed and good amenities. Very good shower and lovely hand wash, shampoo, conditioner and lotion products. Breakfast is also 5 star with exceptional service and selection choice. However I would not recommend this hotel for families. We booked this hotel as it offered early check in and late check out as an extra with the booking. We were told that the early check in/late check out was not available on check in and that we would be messaged when the room was ready. No message received and told the room was only just ready when we returned at 3pm. We booked 2 rooms for 5 people 11 months in advance and not only could they not provide us rooms next to each other our children were on another floor! This hotel seemed to be a conference hub with multiple conferences going on in the lobby. The lobby was more like a crowded MRT platform than a luxury hotel when we checked in with crowds standing and no seats available. Whilst this is a lovely hotel, at this price point there are multiple options available in Singapore. Our 3 children are older but if you are a family travelling with younger children the risk of them not being in a room next to you is just unacceptable and if they cannot accommodate placing a family together that made a booking 11 months in advance it is highly likely this was not a one off.