Kawarau Falls Holidays

Room was big enough, comfy bed and black out curtains which is needed with the carpark right in front. The thing that let down for us was lack of any heating in the bathroom, shower didn’t get very hot, restaurant lacked atmosphere. Overall a fine stay, but I would consider slightly over priced especially with the lack of views compared to other places and ongoing construction.

Property was amazing, exceeded our expectations. Absolutely gorgeous accommodation and property. Staff amazing and chef was fabulous. Will be returning again.

After staying in multiple properties across the South Island of New Zealand, including multiple hotel stays in Queenstown, this place is most definitely not a 5-star worthy hotel, 3 stars at best. The staff was extremely accommodating, polite, and we were always met with a smile on the face. With that being said, the place is an essentially a refurbished ‘boutique’ apartment (literally, though). The jacuzzi tub (at least in the Master Suite I was in) was lukewarm on arrival, smelled very stagnant, and there were particles floating around (mind you, I messaged the staff my planned ETA and would assume at $800+ USD/nt, at least the jacuzzi would be working…nonetheless). Notified staff, and let them know the fountain function did not work and the jet feature was working at maybe 20% and ONE SIDED only…was told this is “normal” of “all the jacuzzis”…so, don’t let the pictures fool you! It was a good stay, but not worth the money. I’d recommend the QT Hotel (similar price range, or cheaper), or the Rosewood (where true 5-star luxury is DEFINED).

My experience at the QT Queenstown was a standout. I was lucky enough to experience the newer upgraded section, which only opened a few weeks before my arrival. The styling and finer details were incredible. Fresh-baked cookies and dark chocolate left in the room on arrival, and a beautiful departure gift. A standout which was loved was the complimentary wine tastings in the lobby in the evening, which then moved to whisky and chocolate later in the evening. Can't wait to get back and stay

We stayed in two different rooms as we added a night last minute. The decor was fun; the bathrooms were exquisite; the space spacious. Breakfast was delightful and tasty. Happy hour was a nice touch and allowed us to meet other guests. The front porch had the most spectacular view of the town and water and was enjoyable to hang out on.The hostesses were gracious, helped with reservations, luggage and parking the car. A delightful stay.