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Reviews of Okanagan Seasons Resort

2 out of 5
Okanagan Seasons Resort
1580 Hwy 33 West, Kelowna, BC

Reviews

5.8
Rating 10 - Excellent. 99 out of 1000 reviews" "
Rating 8 - Good. 251 out of 1000 reviews" "
Rating 6 - Okay. 243 out of 1000 reviews" "
Rating 4 - Poor. 209 out of 1000 reviews" "
Rating 2 - Terrible. 198 out of 1000 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

ziad

Travelled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 5 nights in Apr 2024

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skirt around the A/C unit should be correctly finished stop drafts
Stayed 1 night in Apr 2024

4/10 Poor

Candace

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excessive noise from the water pipes rattling and people, starting at 6am. Room was tidy but not clean.
Stayed 1 night in Apr 2024

6/10 Okay

Donal

Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous motel ft or a great price. Yes.. it’s old. But it’s super clean, very quiet, the parking is easy and the staff is very friendly. It also has a lovely grassy/garden area and a pool. We will definitely be back😊
Stayed 1 night in Apr 2024

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Jeremy

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The inside court and pool are the pluses the cleaness of the rooms was ok had lint in my bed the room is Out dated by 20yrs th main lobby is the only area updated in the whole place it ok for quick stop ins but if in town for more days recommended using another place ... cheap is not better
Stayed 1 night in Sep 2023

8/10 Good

Laureen

Stayed 2 nights in Sep 2023

6/10 Okay

amir

Stayed 1 night in Sep 2023

6/10 Okay

Michèle

Liked: Staff & service
The motel is in a great location, within walking distance of many stores and restaurants. The staff was very accomodating when I had to extend my stay because of the forest fires in Aug. 2023. There is lots of room and the grounds are quite large. every room has a patio door looking onto a grassy courtyard. However, the pool was very dirty, housekeeping was just OK. The rooms have been partially updated but the bathroom needed a paint job and the patio door was almost impossible to open.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Annie

Disliked: Cleanliness, staff & service, property conditions & facilities
Doesn’t honestly
Stayed 1 night in Aug 2023

4/10 Poor

Guoqiang

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The property was nicely situated. However the fixtures and furnitures may need to be replaced soon. The smell of aged wood is apparent. And it could have been an issue with our neighbouring unit, but loud music played throughout the night for all of the three nights we stayed there.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities, property conditions & facilities
Very clean and great location. Quick and efficient check-in. Walkable to restaurants. Courtyard with picnic tables and grass for hanging out.
Stayed 1 night in Aug 2023

2/10 Terrible

Leanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are nothing like the photos, the photos look like they were taken 20 years ago, but now they are falling apart, there were a ton of flies in the room, it was not clean, paint peeling off the walls and a lamp was held together by tape. Did not feel comfortable staying here, the front desk staff was friendly and accommodating when we complained, we got a refund and stayed elsewhere. Save yourself the headache and don’t stay here
Stayed 6 nights in Aug 2023

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website did not reflect the reality of the conditions. Place was run down, if wasn’t for the fact they are pet friendly. I would never stay there. And I don’t recommend it
Stayed 2 nights in Aug 2023

2/10 Terrible

Keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Willem

Stayed 2 nights in Aug 2023

8/10 Good

Heather

Liked: Room comfort
Good family spot
Room and bed arecomfortable. Pretty good shower. Complete kitchen. Good tv. Outdoor pool closed for repair. Outdoor space is very good - lots if tables, chairs and bbq. Great for kids. No breakfast - only coffee. We were told they have tried yo remove this from the web description with no luck.
Stayed 4 nights in Aug 2023

2/10 Terrible

navneet

Stayed 1 night in Aug 2023

4/10 Poor

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We had two rooms rented. One room appeared well, but the beddings were really dirty, a lot of lint and animal hair on it. We didn't come back to the hotel until late at night so it was too late to change room. We had to put our clothing on top of the beddings to sleep on. The next day a few of us in the group were itchy and scratching. The TV and air conditioning were not working. So asked a staff to come and help us to trouble shoot. He was really nice, after a few minute of trouble shoot, he told us to wait a few minute before things working. We didn't bother with turning on the TV afterwards. In the second room there were dirty towels in the washroom. We didn't think the staffs cleaned the washroom at all. After complaint to the front counter staff, he exchanged us to another room and it was clean. We did not use the amenities there as we got back to the hotel late, could not comment on that. The staff there were friendly and tried their best to make our stay comfortable. The location is not bad, along a main road in the northern Kelowna. Overall, I think there is other options out there that can make the stay more enjoyable and is more clean.
Stayed 1 night in Jul 2023

6/10 Okay

Calvin

Travelled with family
Liked: Amenities
Nice shower. Good sized fridge with freezer. Chairs to use outside.
Stayed 1 night in Jul 2023

2/10 Terrible

Terynn

Stayed 2 nights in Jul 2023

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok overall but the Room did not look like the one in the picture and the facilities are a little run down.
Stayed 1 night in Jul 2023

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

ODETTE

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Christa

Travelled with family
Disliked: Amenities
The fitness room had no working equipment, rooms were not very clean and are run down. The outdoor pool was nice but you couldn’t get into it till 10am. The grounds around the hotel are nice and well taken care of. For the price I guess it should have been expected that some things would not be great.
Stayed 4 nights in Jul 2023

2/10 Terrible

Lauren

Stayed 1 night in Jul 2023

8/10 Good

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Randy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walls looked dirty. Lots of live insects found in room. Door lock/jammed appears to haven been broken. Cabinets in washroom old and falling apart. Floors felt uncomfortable and would not walk anywhere barefooted. Shower did not work properly. Only good was the beds to sleep in. Overpriced for what the room was.
Stayed 1 night in Jul 2023

2/10 Terrible

IGOR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Nicole

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly
Stayed 1 night in Jul 2023

2/10 Terrible

Douglas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was terrible and rude. Would not recommend this dump to ayone
Stayed 1 night in Jul 2023

2/10 Terrible

Douglas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Totally the most discus ting place I have ever been at
Stayed 1 night in Jul 2023

2/10 Terrible

Salvatore

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
*** RUN DOWN & BUG INFESTATION***The advertisement displays photos from approximately 40 years ago. From the outer structure to all interior finishing, including plumbing, nothing has been updated in anyway. Visible patch work was done with bathroom being the worst. The room had an old window box air conditioner which was noisy and made the room incredibly humid, damp and smelly. The biggest complaint i have was the infestation of what look like small beetles, i think? They surrounded the sliding glass door and air conditioner. One was found in a water glass the morning! I would never recommend this motel to anyone!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Cynthia

Stayed 1 night in Jul 2023

8/10 Good

Erin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to many dining options and the city attractions we come to see (Scandia, wineries and H2O). On the corner of two highways so a little loud… nice courtyard though and appreciated the pet friendly option! Would have liked to try the breakfast but it wasn’t offered during our stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An older motel that has been updated, and was very clean and the staff were very accommodating. The pool and playground and volleyball area, and surrounding grounds were a plus with families and younger children. It was easy to keep them busy and happy. Lots of safe grounds to run and play. The property is well maintained and managed and tended too. I would definitely stay again.
Stayed 1 night in Jul 2023

8/10 Good

Peter

Stayed 2 nights in Jul 2023

2/10 Terrible

TEJAS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service is very poor, filthy place
Stayed 1 night in Jul 2023

6/10 Okay

Rae-Lynne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I really liked the staff's willingness to go the extra mile to ensure our comfort. I was staying at this resort due to its proximity to the two venues we would be attending over the weekend... and I had my Service Dog with me. Front Desk staff were unaware of the laws regarding Service Dogs and pet fees... but once provided with a copy of the Act, they accommodated us completely and with a smile of apology. The buildings are old, but repairs and upgrades are happening... more so in the sections nearest to Hwy 33...and bit by bit for the back sections. The first room we were placed in had extremely old plumbing that caused a stench throughout the suite... and bugs in the sliding patio door jam that were making themselves at home in the suite. Not bed bugs! But something that goes after the trees outside. One these issues were pointed out to the front desk clerk, he moved us to a room that the bathroom had all been redone and there were no bugs... he even put down a bait for them outside our patio door so we would not have an issue. I do have to wonder though if they put all people with dogs in that back section that is not all renovated...or was this just bad luck on our part? It may have been due to my asking for a quieter area given it was the first time my Service Dog was staying in a motel with me. The maids were super friendly, asking me if I needed anything even though I didn't need the room cleaned everyday...and respecting our privacy.
Stayed 2 nights in Jun 2023

4/10 Poor

Tostin

Disliked: Cleanliness, property conditions & facilities
Bathroom ceiling and moulding were disgusting possibly black mould. Interior door lock smashed off. Nice staff lots of potential but at the moment wouldn’t recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Lori

Stayed 1 night in Jun 2023

4/10 Poor

Angela

Disliked: Property conditions & facilities
The toilet plumbing was going on and off all night. They are obviously renovating but the painters left spots everywhere. I would not recommend this to anyone.
Stayed 2 nights in Jun 2023

2/10 Terrible

CLIFFFORD

Disliked: Cleanliness, property conditions & facilities
It looks as though the last time a reno was done was when it was first built. Stayed the first nite and stayed in our van paid the 2nd nite and moved on cancelled the third nite. it looks as though the owner is waiting to be bought out so they can put up a fancy new tower. I would not recommend it to anyone
Stayed 3 nights in Jun 2023

6/10 Okay

Brinder

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet rocked when I sat on it, Property is in a 1970’s time warp. Would be nice place with new paint and renovations. No breakfast and no updated card swipe door locks , old lock and key system. Got locked out of our Room because patio door lock is old,
Stayed 1 night in Jun 2023

2/10 Terrible

SYED

Disliked: Cleanliness, property conditions & facilities
Noisy. Exhaust fan in the washroom sounded like a generator.
Stayed 1 night in May 2023

6/10 Okay

Dereck

Front desk person was friendly
Stayed 1 night in May 2023