Balikpapan Hotel Guide - Kemala Beach hotels in Balikpapan, Indonesia.

"Great "

"In general every went smooth during our stay at Four Point Stay. All the staff very helpful. "

"This property was a masdive disappointment..i arrived at night and reception unmanned with a phone number to call..but i had just arrived in the country with no phone service. Finally someone came and gave me a key..the smell hit me as i opened the door..awful stink coming from under the sink..old dirty rags wet through mopping up a leaky sink.the pillows stank of stale sweat..they needed throwing out..shower had hot water for 2 minutes then nothing and no soap or shampoo provided..the white bathtowels were grey and ragged..general decor of the room was sad and tatty..the tv didnt work and the wifi kept dropping off literally every 10 minutes. Overall the apartment was not well maintained or cared for..just a source of income for the owner. I booked 3 nights but checked after 1 night...im not over fussy with accomodation but this place should not be offered to travellers..dont stay here!"

"Staff good"

"Staff friendly, hotel showing its age in places. Breakfast has a good choice, but common failure is that the "hot" food is at best lukewarm."

"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "

"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."