Bar (on property)

Reviews of Armas Kaplan Paradise - All Inclusive

4 out of 5

Reviews

6.8
Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 5 out of 30 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

9.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. From the moment you arrived , you can see it’s a very clean and maintained property. They met us at the front entrance. Asked what if I needed help. Let me park my rental car first and checked in with my kiddos. The staff new enough English at the front desk to discuss food places times. But I was also given an itinerary of times for my stay. Very helpful. The bracelets provided at check in were a soft material so not to discomfort you. I really liked that. The rooms were clean and nice. However, you could hear people in the hallway. Sometimes it would wake me up at night. The food is different for dinner ever night we stayed. That was nice! Beach walk was nice after breakfast or lunch. You could also talk the shuttle to and from the beach. They had free water fridges around the food areas for your pleasure. And ice cream for the kiddos throughout the day. The pharmacy was just right next door so in case you needed bands aids or aloe for sun burns.that was a plus.
Stayed 3 nights in Jun 2023
Response from OSMAN on 10 Jul 2023
Dear Sir MadamThank you very much for your nice comments.Best regards

8/10 Good

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from OSMAN on 10 Jul 2023
Dear Sir/MadamThank you very much for your nice comments.best regards

10/10 Excellent

Olga

Stayed 18 nights in Apr 2023
Response from Armas Kaplan Hotel on 25 May 2023
Уважаемая Ольга, большое спасибо за оценку. Мы желаем, чтобы вы нашли повод посетить нас снова.С уважением

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, room comfort
Great food
The food was amazing. The drinks were ok. The bus to the beach was good. Most staff were great. Some not so good. Mainly Russian guests. We felt a bit out of place being English. The property is looking a little tired in places but overall we really enjoyed our stay and it was great value for money.
Stayed 1 night in Oct 2022

10/10 Excellent

Brendan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Entertainment was great. Food was ok. Children loved the slides
Stayed 2 nights in Aug 2022

8/10 Good

Umais

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall good but reception and welcome is not good
Hotel is very good and nice to stay but thr problem they dont know and understand English. Overall experience good hotel place food and activities area are awesome but reception service is very poor
Stayed 3 nights in Jun 2022
Response from osman NERGİZ on 17 Jul 2022
Dear Sir/Madam thank you very much . best regards

4/10 Poor

Fatten

Stayed 1 night in Aug 2021

4/10 Poor

Dr Miguel

Stayed 1 night in Jul 2021
Response from osman NERGİZ on 18 Aug 2021
Dear Sir Thank you very much for your comment. best regards

8/10 Good

Zana

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

Bayazeed, Kurdistan

Travelled with family
Liked: Amenities
We enjoy their pleasure programs and meals and other sea activities, but the room service was not good and the main point was bad WiFi service since was not available in our rooms and even so bad in the main building. Regards
Stayed 3 nights in Aug 2019
Response from Online Sales Department on 2 Oct 2019
Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Healthy meal options in all inclusive package
Staff is trying to do maximum effort to make you happy. That's important. Breakfast is rich and there's a wide variety of vegetable and also healthy meal options. Beach is about 8 mins walking but there is a shuttle service arranged. Highly recommended
Stayed 1 night in Apr 2019
Response from Tuvana Özaydın on 2 Aug 2019
Thank you for choosing us; Your feedback is important to us!

4/10 Poor

Yuliya, Moscow

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in awful condition! It is not 4*, it is 2*. It is old and dirty. Staff is rude, especially at the receiption. The music works loudly all day round, it is impossible to sleep during the day and untill 11 p.m. Food is is also awfull.
Stayed 5 nights in Sep 2018

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Armas Kaplan Paradise Manager on 6 Jun 2018
Thank you for your kind review.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war von dem Hotel sehr positiv überrascht. Verständigung in englischer Sprache sehr gut. Zimmer geräumig und sehr sauber. Speiseauswahl und Service ebenfalls sehr gut. Einziger Nachteil. Das Hotel liegt nicht am Strand. Aber es gibt einen Shuttle-Service.
Stayed 5 nights in Sep 2023
Response from OSMAN on 13 Nov 2023
Unser geschätzter Gast;Ihre Kommentare haben uns sehr gefreut. Dank Ihrer Kommentare wird unser Hotel besser.Grüße

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Udmærket familiehotel med god plads, tæt på strand
Vi havde et udmærket ophold på Armas Kaplan Paradise i juli. Hotellet har et stort udendørs areal med masser af træer, der giver skygge, og flere steder man kan sidde. Afstanden til stranden er ikke noget problem -- faktisk en behagelig lille gåtur -- men der er også mulighed for at blive kørt. De udendørs arealer var velplejede og rene. Værelset i ikke perfekt, men fornuftig stand. Indendørs rengøring OK, men på værelset dog underligt inkonsekvent. F.eks. blev vores håndklæder den ene dag ikke skiftet, men hængt til tørre på altanen, som også var blevet fejet. Vi havde foretrukket at den fyldte skraldespand var blevet tømt. Personalet er generelt smilende og høfligt. Vi kontaktede flere gange receptionen uden succes fordi vi manglende toiletpapir på værelset. Hver gang var receptionisten venlig og troede måske også selv at hun løste problemet, men der skete ikke noget. Maden på buffeterne var udmærket, ofte med kød og fisk fra grill. Herudover var der i løbet af dagen og aftenen flere andre muligheder for at spise pizza, burger, kartofler, vafler, sandwich, is m.m. Den lokale vin, de serverer, er nok noget man skal vænne sig til. De tre cocktails, jeg prøvede fra baren, var alle lunkne og ikke særligt gode. Heldigvis var der udmærket øl fra Efes. Lydstyrke ved underholdning om aftenen unødvendigt høj efter min smag. God spa. Hotellet ser ud til særligt at henvende sig til et russisktalende klientel, men ofte foregik kommunikation på både russisk, tyrkisk og engelsk.
Stayed 7 nights in Jul 2023

10/10 Excellent

Ayhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôte étais parfait, ✅️ Choix des repas excellent ✅️ propre de partout ✅️ Animation en bord de piscine et pour les enfants ✅️ Le personnel super sympas ✅️ Facile d'accès à la mer ⛔️ problème de wifi ⛔️ les jeux sont payant type billard ect.. ⛔️ sauna et hamam mixe 😑
Stayed 3 nights in Aug 2022

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличная "четвёрка" в знаменитом Текирова!
Отель с лучшими в посёлке соснами. Территория прекрасно ухожена и помимо сосен и кипарисов садовники содержат много плодовых деревьев, кустов и цветов. Рады и цикады, и отдыхающие! Номера простые, но чистые и комфортные (в обоих корпусах), отель прошёл реновацию 3 года назад. Еды много, на разные вкусы. Неплохое вино (другой алкоголь не пробовала, но судя по тому, как его поглощали без жалоб туристы разных национальностей - беспроблемный). Хороший спа (разумеется, массажи за дополнительную плату). Хороший Wi-Fi. Большой бассейн всегда чистый, а в отдельном маленьком - прикольные горки, на которых с удовольствием катаются и дети, и взрослые - не экстремальные, но "четверные с перегибами" и жёлтая "труба" моментально поднимают настроение :-) Мне 50, но скатывалась с 13-летним сыном каждый день по 5-10 раз. От калитки отеля, ведущей на пляж, до моря 7 минут взрослым шагом под тенью сосен, перевитых дикими лозами - тень всегда, даже в полдень, что было актуально в августовские дни с температурой воздуха 40. И при этом часто курсирует открытый грузовичок с весёлой музыкой, подхватывающий каждый раз от 1 до 15 уставших или обленившихся :-) Очень дружелюбные сотрудники всех уровней и секторов, не просто улыбаются, а стараются выполнить просьбы или исправить возникающие мелкие проблемы. Поэтому если что-то не заладилось - не стесняйтесь обращаться за помощью к персоналу. Мы продлили своё 10-дневное проживание ещё на неделю. Отелю желаю процветания, туристам - хорошего отдыха!
Stayed 10 nights in Jul 2021
Response from osman NERGİZ on 30 Aug 2021
Dear Alla Thank you very much for the commet. We are very happy to see you in our hotel. Best regards

10/10 Excellent

ANDREY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from osman NERGİZ on 18 Aug 2021
Dear Sir thank you very much for your comment. best regards

2/10 Terrible

Kasim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet bir otel tek yıldızı bile haketmiyor
25-28 Eylül tarihlerinde 3 gece ailemle konakladım. Öncelikle şunu belirtmekte fayda var, otelin 4 yıldız olduğuna sakın aldanmayın hakettiği gerçek değeri 2 yıldız. 118 nolu odada konakladım. Odalar çok pis, ben odaya giriş yaptığımda ranzanın üzerine parmağımı sürdüm bir karış toz geldi. Evet bina eski ama eski olması ile pis olması arasında fark var. Snack bar da 16:00 a kadar yemek hizmeti verilmesi gerekirken saat 15:00 da hem yemekleri hem masaları topluyorlar. Snack barın lokanta bölümünde çalışan bir bayan var insan bu kadar mı suratsız olur! Yemek alıp masaya oturuyorsun malum bayan nerden geldiniz de bana iş çıkarttınız der gibi ters ters ve dik dik insanların suratına bakıyor. Masaya oturuyorsun çatak bıçak samimi söylüyorum bariz bir şekilde kirli, masa masa gezip temiz çatal aradık. Sözde pideci var ama pide tabağında ben hiç yarım pideden fazlasını görmedim. İlk gün gözleme yedik gayette güzeldi, fakat ikinci gün gözlemeci yoktu yani bu hizmet de yalan oldu. Saat 15-19 arası aç kalabilirsiniz, hazırlıklı olun. Denizi aşırı taşlık o yüzden deniz ayakkabısı mutlaka getirin. Edit: bugün (27 Eylül 2019) temizlikçi bayanların konuşmalarına istemeden kulak misafiri olmak zorunda kaldım. “Temizlik konusunda şikayet almışlar” Biraz olsun sesimizi @Armas Kaplan Paradise otel yönetimine duyurabilirsek ne mutlu bize. Eminin onlarda yerli yabancı farketmeksizin misafirlerini memnun etmek ister. Taze meyveler parayla satılıyor çürüyenler misafirlere ikram.
Stayed 3 nights in Sep 2019
Response from Online Sales Department on 19 Oct 2019
Değerli misafirimiz merhabalar, Öncelikle yaşamış olduğunuz sıkıntıları bizlerle paylaştığınız için teşekkür ederiz. Görüşleriniz bizler için önemlidir. Konu ile ilgili yetkili birim ile görüşülecektir. Anlayışınız ve geri dönüşleriniz için teşekkür eder güzel günler dileriz.

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Online Sales Department on 19 Oct 2019
Merhabalar, Geri dönüş için teşekkür ederiz. Görüşleriniz bizler için önemlidir.

2/10 Terrible

Kenan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rusların içinde tatil
Otelin fiyat politikası çok yanlış.tamamen tuş ve yabancı turistlere hitap ediyor.kurban bayramında bile Türkçe program yapılmadı.kendi ülkemizde yabancı gibi tatil geçirdik.ruslardan alınan ücretin 2 katını biz ödedik.bu nedenle memnun kalmadım.sadece personeller çok iyiydi.
Stayed 4 nights in Aug 2019
Response from ARMAS KAPLAN PARADİSE on 21 Aug 2019
Değerli Misafirimiz, Öncelikle bizi tercih ettiğiniz için çok teşekkür ederiz. Tatiliniz esnasında yaşamış olduğunuz aksilikler ve otelimizden mutsuz ayrılmış olmanız bizi çok üzmüş bulunmakta. Belirtmiş olduğunuz konular ile ilgili gerekli tüm değerlendirmeler ve gerekenler yapılacaktır. Sizi tekrar otelimizde ağırlama ve yaşadığınız olumsuzlukları giderme şansını vermeniz ümidiyle. Saygılarımızla,

6/10 Okay

Bayram

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Online Sales Department on 2 Oct 2019
Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

Urshen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Tuvana on 25 Jun 2019
Thank you choosing us! Your feedback is important to us.

4/10 Poor

Verified traveller

Stayed 6 nights in May 2019
Response from Tuvana Özaydın on 27 May 2019
Bizleri tercih ettiğiniz için teşekkür ederiz; görüşleriniz bizim için önemlidir!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Vasat bir otel
Stayed 1 night in Aug 2018

2/10 Terrible

Ahmet

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2018

2/10 Terrible

Ahu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asla gitmeyin
Çok kötü bir deneyimdi her anlamda kalitesiz
Stayed 1 night in Jun 2018

2/10 Terrible

fevzi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sıfır sıfır sıfır
Otele ben 3 yıl önce yine gelmiştim ve cok begenmistim işletme olarak çok şey degişmiş herşey neredeyse paraya dönüşümü diskoda içkiler ücrete tabi olmuş otel defil sanki çocuk kreşi gibi çocuk sınırlaması yapılmalı bence yemekler berbat yenilmiyor
Stayed 5 nights in Aug 2017