Kena Holidays

Our room was a little tight for four adults but it worked just fine.

Room was to a high standard and the staff were very friendly

The best Hotel in Vilnius!!!!! Everything perfect 10 stars!!!

When we arrived at night the receptionist went out of her way to make sure we got a meal even though the kitchen was about to close. She also stayed late to make sure my husband got safely up the stairs to our room since he has limited mobility. The receptionist is also trying to help us get a package back to the USA with some keepsakes from our trip that we accidentally left behind. A really caring staff who go above and beyond the usual!

We spent 3nights at the Imperial and it was a superb hotel. They were able to accommodate an early check in for one of the 2 rooms which was super helpful and they had the other ready efficiently. Theblift wasn't working during our stay but the reception staff helped with bags and also stored our pushchair for us as we were travelling with a baby. The breakfast was tasty and served in a lovely room with friendly staff who were also very efficient. We had an issue on the last day that a payment had been taken from the cards held to the room in error. The staff were very apologetic and while it took a few days to sort out the money was returned to our cards. Overall a great hotel with splendid, if not ostentatious, decor and helpful, friendly staff. Would 100% recommend.