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Custom House Inn

2.0 star property
Motel in Key West, steps from Duval Street

Choose dates to view prices

Photo gallery for Custom House Inn

Exterior
Citrus Queen | Private kitchenette
Sunshine State | Private kitchenette
Sunshine State | Living area
Terrace/patio
Custom House Inn provides a charming retreat in the center of Key West. Guests relax on the sun-filled terrace, connect easily with in-room WiFi, and benefit from attentive concierge services that help unlock the best local experiences.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3

View all photos for Chicken Run

Chicken Run

Chicken Run

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Birds of a Feather

Birds of a Feather | Living area

Birds of a Feather

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Citrus Queen

Citrus Queen | Private kitchenette

Citrus Queen

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunshine State

Sunshine State

Sunshine State

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Map
124 Duval St, Key West, FL, 33040

What's nearby

  • Duval Street - 1 min walk - 0.2 km
  • Mallory Square - 3 min walk - 0.3 km
  • Ernest Hemingway Home and Museum - 14 min walk - 1.2 km
  • Southernmost Point - 3 min drive - 1.7 km
  • Fort Zachary Taylor Historic State Park - 4 min drive - 1.7 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬1 min walk
  • ‪Rick's Bar - ‬1 min walk
  • ‪Key Lime Pie Factory - ‬1 min walk
  • ‪Captain Tony's Saloon - ‬1 min walk

About this property

Custom House Inn

Motel near Duval Street
Close to Mallory Square and Ernest Hemingway Home and Museum, Custom House Inn provides amenities such as a terrace. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Tour/ticket information, smoke-free property and concierge services
  • Outdoor furniture
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and kitchenettes

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Oceans Edge Key West Resort, Hotel & Marina

  • Pool
  • Pet-friendly
  • Free WiFi
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8.8 out of 10, Excellent, 1,720 reviews
The price is €212
includes taxes & fees
2 Oct - 3 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Concierge services
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Kitchenette
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Custom House Inn Motel
Custom House Inn Key West
Custom House by Brightwild
Custom House Inn Motel Key West

Frequently asked questions

Is Custom House Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Custom House Inn?

This property doesn't offer parking.

What time is check-in at Custom House Inn?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Custom House Inn?

Checkout is at 10:00 AM.

Where is Custom House Inn located?

Located in Key West Historic District, this motel is steps away from Mallory Dock and Duval Street. Mallory Square and Ernest Hemingway Home and Museum are also within 15 minutes.

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Custom House Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little oasis right in the heart of it all
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to everything in Old Town. Surprisingly quiet considering all the noise outside. Beautiful, clean and charming inn.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custom House

The room was very clean and the location was great!!! Totally recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little loud, because we stayed at the Sunshine State room, which shared a wall with the bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

jeff

Liked: Cleanliness, room comfort, communication
excellent location, very nice room, small but cozy. could have done without the construction at 8 am. but I understand as they are still building on. We will definitely go back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citrus Queen room was perfect! The location couldn't be anymore convenient! =) And the GEMs (Guest Experience Mgrs) were absolutely amazing!! They kept me informed before, during, and after my stay! They responded to my questions quickly regardless of the time of day. They provided valuable information that made my trip to Key West amazing!
Stayed 2 nights in Dec 2023

4/10 Poor

Chelsea

Disliked: Property conditions & facilities
Broken locks - cleaning staff waiting outside door before 10 am- very small & only soap for one individual for one night!
Stayed 2 nights in Mar 2024

8/10 Good

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right where all the action is on Duvall street. First timers need to prepared to deal with parking challenges. The room would have been perfect for just a couple but all in all served our family of four very well.
Stayed 1 night in Jan 2025

8/10 Good

Megan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Able to check in early which was a plus! The room smelled, like musty/moldy. The room is updated and decorated nice. Location is second to none! Would stay here again in a different room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Custom House

Should be better disclosed that there is no parking at the property...overnight parking is $50 or more. Had difficulty opening the door with the code; took about 10 tries to get it to open. Right in the middle of Duval Street, so if you want the party scene, stay here
Stayed 1 night in Jan 2024