Guadalajara Hotel Guide - KidZania Guadalajara hotels in Guadalajara, Mexico.

"Nos quedamos en este hotel por una semana teníamos reservado dos cuartos. Para empezar el agua tenia un olor super fue que asta asco me daba usarla. El segundo día la regadera exploto en uno de los cuartos y se mojo todo el baño fuimos a recepción para decirles. Si nos cambiaron a un cuarto nuevo. Después de eso al día siguiente todo el hotel quedo sin agua por casi toda la mañana/tarde. El 5to día todos nos tuvimos que bañar con agua super fría eso duro como dos días y differentes tiempos. Fuimos a reception para ver que podían hacer por todo los inconvenientes que avía pasado y el gerente quedo en llamarnos y nunca nos llamo. Fuimos otra vez a reception para preguntarles que si el gerente estaba, alguien del staff fue para ver si podia ablar con nosotros y el gerente le dijo que el estaba atendiendo otros asuntos y que esperáramos asta que el nos ablar a. NUNCA nos llamo y eso fu un día antes de nuestro check out. Yo nunca volvería a quedarme en este hotel. Y aun espero la llamada del gerente para ver que aga algo por todos estas inconveniencias que tuvo durante esa semana."

"Great location, very clean and good breakfast included. Only downside is there’s no elevator from the parking lot to the lobby "

"Yes"

"Upon first entering the room we were greeted by a large cockroach running across the floor as well as a dead one in the middle of the room. We checked in as a group of 3 and they only provided 2 large towels, it took 3 calls to the front desk to finally get a third towel and it was a beach towel. The room was on the lower level of the parkade, practically underground, the air conditioning was difficult to control and the shower was super hot or almost cold. I would not recommend "

"Hallways dirty, need an upgrade, poor room design. "

"Everything about this hotel was amazing! The staff was always super nice, available, helpful and knowledgeable. They helped us get connected with transportation to/from the airport, food recs, and find local spots to tour. The rooms were so nice and always clean! They have water AND ice in the hallways, and they have a rooftop pool and dinner/bar area available on the 3rd floor. I would definitely stay here again!"

"This was my second visit. The parking is convenient, the staff are friendly, and the facilities are clean and well maintained."

"Shops and dining nearby"

"I loved this hotel SO much!!! We reserved it for 2 nights when we first arrived at Guadalajara. We extended 3 times and stayed for the whole week, because I didn't want to go anywhere else. The location is fantastic in a nice shopping center with nice restaurants and cafes. Loved our room and the staff was very friendly. The pool is beautiful too. I highly recommend this hotel and will definitely go back the next time we're in Guadalajara. We travelled around the stayed for 2 weeks and I compared every hotel/room to the Mid Town Hilton :)"