Standard Room, 2 Queen Beds, Non Smoking

Reviews of Comfort Inn - Killeen near Fort Cavazos

2.5 out of 5
Comfort Inn - Killeen near Fort Cavazos
2702 OW Curry Drive, Killeen, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 167 reviews" "
Rating 8 - Good. 53 out of 167 reviews" "
Rating 6 - Okay. 16 out of 167 reviews" "
Rating 4 - Poor. 11 out of 167 reviews" "
Rating 2 - Terrible. 12 out of 167 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AC unit to loud, I had to change rooms. The bed in new room was uncomfortable and uneven.
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from javed on 7 May 2024
Dear Benjamin, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn - Killeen near Fort Cavazos

8/10 Good

Anjelyque, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right off the interstate and bed was so soft
Stayed 3 nights in Apr 2024
Response from jay on 14 Apr 2024
Hi anjelyque,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback as a Loyal Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn - Killeen near Fort Cavazos

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn in Killeen is a lovely property. The rooms are nicely decorated and the beds ….divine!! Staff is very nice and welcoming. No complaints!
Stayed 1 night in Apr 2024
Response from javed on 9 Apr 2024
Hi Marleen ,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! when you will be in this city, Sincerely, Javed AslamComfort Inn - Killeen near Fort Cavazos

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Maybe have someone who actially works out to take a look at the fitness room. Not awful, but could use some help...and definitely make it available at 5 instead of 6. What would it hurt? Had to hustle hard to squeezenit in and get to work on time when it wasnt available till 6
Stayed 2 nights in Feb 2024
Response from jay on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn - Killeen near Fort Cavazos. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. and now you all guests have access 24hrs any time you want, I apologies for that , Your loyalty is important to us. Please visit us again soon! Sincerely, Comfort Inn - Killeen near Fort Cavazos

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Find another place to stay
The shower head was horrible. Less water coming out of the shower head then the bathroom sink. The bed was so high I needed a step to get in. It had layers of mattress pads so in the middle of the night I rolled in to the middle and sunk down. All the pillows were feather. Nothing provided any support. The entry doors slammed. So whenever anyone in the hallway or above me closed the door it shook the walls. The TV had no guide and very few channels. My stay was on the first floor. The view out the window was of a street and an apartment complex. It didn't feel very safe or secure. The staff was friendly. But the guy at the front desk was hardly out of high school. He didn't seem equipped to handle any issues. Location was convenient. The lobby and outside had not been updated. Overall it was juat barely passable.
Stayed 1 night in Jan 2024
Response from javed on 18 Jan 2024
I apologize on behalf of my entire team for your inconvenient stay, I hope you will give us more chances to improve according to your expectations, we just finished the conversion renovation, beds are so new, that's why might be, sorry again. Gm comfort inn

8/10 Good

Janella, Copperas Cove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from javed on 29 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

10/10 Excellent

Tamalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very accommodating and polite.
Stayed 2 nights in Dec 2023
Response from javed on 29 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

10/10 Excellent

TaLanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accomodations
Stayed 1 night in Dec 2023
Response from javed on 24 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn

10/10 Excellent

Shanta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and staff was very polite.
Stayed 1 night in Nov 2023
Response from javed on 24 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Javed AslamComfort Inn

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, super quiet, newly remodeled & clean.
Stayed 2 nights in Nov 2023
Response from javed on 29 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

10/10 Excellent

Gibrann

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
remodeled
Stayed 1 night in Nov 2023
Response from javed on 29 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Javed AslamComfort Inn

2/10 Terrible

Brandon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was not what I expected. Reserved a room a a Hampton and instead got an old run down Comfort inn. Bad mold damage on the walls in the bathroom in room 312. Wallpaper was peeling off because of mold behind it. Absolutely horrible, will not stay there again.
Stayed 2 nights in Jun 2023

6/10 Okay

Anthony Jeffrey

Stayed 2 nights in Feb 2023

2/10 Terrible

Guilherme

Stayed 1 night in Feb 2023

6/10 Okay

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Melisa

Travelled with family
Disliked: Cleanliness, staff & service
The receptionist was very rude. I would not recommend this hotel…
Stayed 1 night in Apr 2022

10/10 Excellent

Dixie

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and accomodating staff.
Stayed 2 nights in Mar 2022

2/10 Terrible

ALVIN, BATON ROUGE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was't a nom smoking room,
Stayed 3 nights in Feb 2022

2/10 Terrible

aleida

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk receptionist was wonderful. I made a mistake and accidently booked a smoking room. Didn't know hotels still had smoking rooms. The smell was so bad and I had to end up going elsewhere. I really like this hotel but the smell of smoke was unbearable. The clerk was very kind and understanding.
Stayed 1 night in Dec 2021

10/10 Excellent

Arianna, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff, clean rooms. No complaints here.
Stayed 2 nights in Dec 2021

4/10 Poor

Janis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I wasn’t really happy with my accommodations. I had requested a non smoking room and received a smoking room. I had to go buy room freshener to stay the night. I was told no other rooms were available. I’m an Honors member so I was not happy. The room needed a few repairs and I had a cigarette burn on my bedding and shower was gross. Won’t stay there again. Not up to Hampton standards.
Stayed 1 night in Oct 2021

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Repairs
The staff was very friendly and helpful. The self-serve breakfast had a variety of items to choose from so this was a huge plus. This Hampton Inn is in need of some major repairs. First of all the toilet seats are very low. The base of the toilets need caulking because the toilet tends to move when a person sits down on it. The refrigerators need to be replaced. The temperature of the refrigerator in my room could only be adjusted by pulling it from out of the encasement (this was done by the maintenance man). One of my family member's freezer section was completely iced over. The ice was running down into the frig area. Perhaps housekeeping can defrost the refrigerators once a month.
Stayed 3 nights in Oct 2021

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never got to go into my hotel because they weren’t able to fulfill my stay or give me a refund
Stayed 1 night in Oct 2021

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continental
Nice stay. Breakfast was very good. Mattress was comfy, and had good water pressure.
Stayed 1 night in Oct 2021

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to 1st Cavalry Division reunion at Killeen Convention Center. Everything was fine -- have stayed here several times in the past and the quality has been maintained.
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value, great staff, outdated rooms.
Staff was polite, breakfast was pretty good. Rooms were a little outdated though. Cleanliness and location are good.
Stayed 2 nights in Sep 2021

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and location is in a great spot with restaurants and shopping.
Stayed 1 night in Aug 2021

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great greeting
When checking in the team was so Great
Stayed 1 night in Aug 2021

2/10 Terrible

Corrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY IF YOU HAVE AN EV
The EV chargers were not all working and one was being used by the people in the apartments behind the hotel and the hotel staff didn't seem to care. The rooms furniture was damaged and the tv was insanely small.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and the location of this property
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Killeen trip
Good clean place for one night business trip.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Jul 2021

2/10 Terrible

Nei-lani

Stayed 1 night in Jul 2021

6/10 Okay

DiAnne

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hot breakfast was wonderful!
Stayed 3 nights in Jun 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
with the exception of breakfast line, the stay was super good. Breakfast line guided you they line but was blocked at the end by a table were you were supposed to exit.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Part of the ceiling of the room coming down from a water leak, grip tape on the tub was black and gross, hairdryer didn’t work, weird substance all over the smoke alarm, buffet was disappointing. This is a $70 room that I paid nearly double that for.
Stayed 1 night in Jun 2021

4/10 Poor

Naomi

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
One of worst nights stay in Hampton ive experienced
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The fact that The Hampton Inn was located right off the Interstate and that it just smelled clean when entering the check-in desk was an absolute relief after what my children and I experienced the two night before hand.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
No comment as the property was to expensive.
Stayed 1 night in May 2021

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, finally got hot breakfast back since Covid. Prices going up.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I accidentally booked a smoking room during the booking process. When I arrived and realized that, the hotel was unable to accommodate with a non smoking room. I have nothing against those who smoke but believe hotels, especially ones that are priced like this one, should be all non smoking. I will never consider this hotel when using Hotels.com.
Stayed 1 night in Apr 2021

10/10 Excellent

Ricardo, Killeen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was helpful, help me find a good room with a view.
Stayed 1 night in Dec 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bring your own mattress And pillows
Nice hotel. Bed was horrible pillows sucked! Ac loud too noisy. Close to the road so book a back room
Stayed 1 night in Oct 2020