Kimball Hotels

"Clean room and great staff!"

"Our very late check-in was greeted w/front desk associate announcing she had cancelled our prepaid 2-day room stay…because it was a 3rd party reservation, it was a whole ordeal. Initially, she was dismissive, on the verge of being rude. But after an hour worth of hassle, we finally got our room and she was able to “comp” the initial 1/2 day stay. Getting to bed at 5am was not how we wanted to begin our time there. Also, finding the previous guest’s leftover bar soap in the shower was GROSS. AND, during the entire check-in fiasco, we saw a sign on the anticipated pool that it was OPEN, but since their heater was broken, was likely to be too cold for our enjoyment. Later, we tested the even more looked forward to Hot Tub temp and discovered it would also not be relaxing. Disappointed for sure! The rest of the stay was unremarkable except for the wonderful conversation had w/the breakfast attendant on the first morning. The second day staffer was fine, just not as friendly. "

"Breakfast was great big variety"

"At the front desk they had a posted policy about quiet time beginning at 10:00 PM. Despite that, the person in the next room had his TV on so loud that if felt as though he was in our room with us. This went on all night. Additionally, the bed was extremely uncomfortable. I was in pain no matter which way I turned. Between these two things, I was unable to sleep last night."

"I would not stay here again"

"We love this Inn, we go every year. My only complaint is that for the first time our bed was really uncomfortable and the pillows were as thin as paper. New pillows, please!!!!"

"Great friendly service and staff. Clean facilities"

"The room was very dirty, jetted tub was not clean we had to clean ourselves. Holes in walls and curtains, headboard covered in dust, lamps were falling apart. Evening staff was polite and helpful. DO NOT stay here!"

"This was a nice hotel at one time. Not long ago. We stayed on a Friday night and there were only 10 cars in the parking lot. It’s my belief that this hotel needs an upgrade, but simply can’t afford it. It’s such a great location in Port Huron, close to all the wonderful amenities, this town offers, but… the room was dated, the bath mat was stained, the carpet was stained, and the staff was kind but definitely new and inexperienced with dealing with a public. There was a very heavy, musty smell throughout the building. It seemed to disappear by morning, but I can’t say that maybe I just became used to it. If you simply need basic overnight accommodations, this is fine. The bed was comfortable. But it’s definitely not a high-end hotel anymore. I have stayed this place years ago and I was happy with it, but that is no longer the case. Decent price, but you get what you pay for. And no, I would not recommend this place. It is definitely on its way out as they cannot keep up with the lack of clientele. It’s unfortunate because the outside of the building looks very presentable. If you just need basic accommodations, this is fine. But brace yourselves before you walk in. It just simply a basic hotel. "