This guest did not stay at the apartment; guest was a no-call, no-show. The guest then contacted us six weeks later to request a refund; the reservation was non-refundable, so the request was denied; the guest left and left this review in exchange. We apologize for any inconvenience this may have caused.

Thank you for your review

Thanks for the review. Yes we are in the middle of all the hotels.

Thank you for your review.

Thank you for your review. We strive to provide the best service and look forward to hosting you again in the near future.

Thank you

Thanks for reviewing and recommending us?

Thanks for your review.

Thank you for choosing our property for your frequent stays in Kingston. We're glad to hear that you found our apartment to be a cost-effective alternative to hotels and that you found it to be clean, comfortable and well-equipped with amenities. We're also glad that you found our manager, Mark, to be professional and easy to work with. We look forward to welcoming you back in the future.

Sarah, thanks for the review.

Thanks for the review.

Thanks for the review. Perhaps I will see you at the road march.

It would appear that the guest had nothing negative or positive for that matter to say about the property. Not sure if the guest understands that a 1 out of 5 is the lowest mark. We are still grateful that this guest took the time to review us.

Thanks Allan, it was a pleasure hosting your group in property II and VI. Dispute the arrival flight delays you guys arrived in good spirit and were easy to deal with. We strive to offer the best service and I can see you guys appreciate that. One love and please come again.

Thanks for the review. Thanks for pointing out that was are across the street from the Pegasus and the Marriott

Tom, thanks for the review. We were happy to provide a better option.

Thanks for the reveiw

Thanks for the review

Thank you for your review. It is only when a guest write a review do we learn how to improve. New Kingston is town center and it is busy with traffic, shopping, restaurants, and nightlife. The apartment is sound proof, however, if you open the window or doors to any apartment in New Kingston you will hear traffic, this is typical of all city apartments. We have a few suburban apartments that are very quick but you rented an apartment in the shopping/nightlife epicenter. I am sorry but this cannot be helped in a major city. There is a lesson here and we will learn from this. Thank you for the 3 star rating and the kind comment.

Thank you for the kind words and the ($400 to $500) market evaluation. We work hard to bring the best quality lodging at the most affordable rates to you.

Thank you for your review. The guest arrived at 4am without requesting a early check-in in advance. The guards explained that this apartment was occupied and that he was not expected until normal check-in time. The guest left. We issued a refund and offered some coupons which the guest declined.