Kinross Hotels

"Felt front desk staff could have been more attentive ..2 of them didn’t know where ice machine was and the complimentary coffee had ran out so I mentioned I’d come back shortly and she didn’t refill …"

"Breakfast was pretty good with quite a few options. Enjoyed that the room had a sofa however the bed was uncomfortable. The room also had a microwave and fridge which was helpful. The gym was quite nice. The room and eating area could have a bit more attention from cleaning staff. The front desk staff were not that friendly. There was an issue with the toilet running constantly."

"just floor was less cleaned"

"The location is very good as it is close to many restaurants, banks, shopping and bars. There is a pub off the lobby but, it was full for a birthday party. No other option was offered to us for food. Though not rude the desk employee wasn't overly friendly either. This hotel needs some serious maintenance, upgrades and deep cleaning. The room door seemed to have a gap all around it and there was a strong smell of weed in the hallway. There is no elevator. There are motel units which seem to be better. There is also an outdoor pool. The jacuzzi was nice enough though with the jets on it seems to bubble over the top of the edge. Some new linens, including towels would go a long way. There was only one robe though seemed to be there should have been a second one. The coffee maker needs a deep cleaning. The room was quiet for sleeping but the curtains are thin and don't completely block the lights from the city."

"Lovely newly renovated clean rooms, friendly staff!"

"Nice breakfast and welcome to the hotel. Only issue was very loud fan in room that "

"Beautiful room, super clean! Everyone is helpful and friendly. Would love to have breakfast option."

"The entire stay was fantastic. From the front desk staff to the hotel restaurant, great service. "

"Hotel was under staffed for the amount of events and guests. Staff was rude and dismissive at times. "