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"From start to finish the customer service was of a high standard - staff very attentive - food and drinks exceptional and breakfast was a delight - the attention to detail really made the stay. If I was to criticise this hotel it would be that the rooms and the main restaurant do not have air conditioning - we were however provided with a fan. The spa, staff and treatments were excellent- despite renovations in place. Would highly recommend this hotel and have already booked to come back. "

"Brilliant stay great food "

"Friendly and helpful staff. Food was excellent. Lots of choice for breakfast. Recommend surf and turf for evening meal. We stayed in single rooms which had everything we needed and were clean and priced competitively. Hotel is situated directly in front of the bay. "

"The Douglas House is within walking distance of the Brodick Ferry Dock and a short drive/taxi ride to Brodick Castle. "

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"The lobby area is confusing and not really suitable for relaxation. The staff were excellent and very helpful. Lift flooring needs upgrading."

"Well worth a visit. Staff very friendly and helpful. Food was very good and reasonable prices Would recommend."

"Beautiful location and facilities "

"Lovely grand hotel very friendly highly recommended "